2020 Cadillac Xt4 problems, complaints & recalls
Most-reported problem areas: Suspension (2) · Visibility/Wiper (1) · Vehicle Speed Control (1)
🧭 Reliability snapshot
Compared against other Cadillac Xt4 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Back Over Prevention: Sensing System: Camera 2022-11-23 · campaign 22V868000 · 10,199 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
Risk: Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
Seat Belts:rear/Other:retractor 2021-08-20 · campaign 21V649000 · 402 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Risk: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Fix: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Tires 2021-02-25 · campaign 21V115000 · 33,838 vehicles
Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Power Train:automatic Transmission 2020-10-29 · campaign 20V668000 · 194,105 vehicles
Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Fix: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Service Brakes 2020-09-24 · campaign 20V588000 · 3,677 vehicles
Defect: General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
Risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
Service bulletins (758)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-26 · GM Update N25-250552 · Over The Air
• improvements to onstar functionality.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-07-21 · PIT5099J · Service Bulletin/Repair Instructions
pi to help diagnose a/c concern
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-27 · PIT5992B · Service Bulletin/Repair Instructions
this preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.
Showing the 6 most recent of 758 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-03 · Unknown Or Other“a problem with something internal causing the hazard lights to come on when the car is not turned on. repeated attempts to turn the hazard lights off don't work. they stay on and do not stop until the battery was totally dead. i don't know which systems are affected or trigger the hazard lights to come on. aaa was summoned for battery service. …”
2026-07-06 · Unknown Or Other“brakes feel squishy again, feels like it won’t stop, vehicle leak, tpms light on…”
2025-11-25 · Fuel System, Gasoline · 56,400 mi“the contact owns a 2020 cadillac xt4. the contact stated that upon starting the vehicle, the check engine warning light illuminated. the vehicle was taken to auto zone, where it was diagnosed and determined that the evap pump (evaporative emissions system) was leaking. the vehicle was not taken to the dealer or to an independent mechanic. the vehic…”
2025-09-30 · Visibility/Wiper“rear camera/360 camera works intermittently. vehicle has been recalled for this exact problem and was taken to dealership for correction. camera became inoperative again and a camera replacement was paid for out of pocket around early 2025. 6 months later, the issue has started again and camera is inoperative when reversing. …”
2025-05-18 · Suspension“my abs & stability track system is malfunctioning which almost caused me to lose control of my vehicle. i heard there was a recall on the 2019 & 2020 braking system. i found that info online after doing a search…”
2025-03-27 · Forward Collision Avoidance: Warnings:external/Pedestrian Alert · 73,000 mi“the contact owns a 2020 cadillac xt4. the contact stated that while driving at an undisclosed speed on the highway, the forward collision avoidance feature indicated that there were pedestrians ahead on the road, but there were no pedestrians on the road. the contact stated that later, while pedestrians were present, the forward collision avoidance…”
2025-03-27 · Power Train“i was in slow traffic and my check engine light came on then the parking brake engaged. my car stopped and i could not disengage the parking brake so the car could shift gears. i turned my car off for several minutes. when i turned the car back on, the check engine light and parking brake turned off and i was able to shift gears again.…”
2025-03-21 · Forward Collision Avoidance: Warnings“the recall i have listed below is a safety issue regarding the vehicles inability to properly stop for pedestrians, objects, traffic, backing up due to camera / software failure. this was fixed in 2022 on my car per the recall. everything worked great until it started happening again 12/2024 and they replaced the module now at an expense to me. it …”
2025-03-13 · Tires:pressure Monitoring And Regulating Systems · 83,376 mi“the contact owns a 2020 cadillac xt4. the contact stated while driving 30 mph and depressing the brake pedal, the vehicle failed to respond as needed. several unknown warning lights were illuminated on the instrument panel. the contact stated that after purchasing the vehicle, the vehicle started shaking abnormally while driving. the contact pulled…”
2025-01-22 · Electrical System“i have a cadillac xt4 with 33k miles. last week my battery was dead. as a senior citizen who is a widow it is important that i not be stuck in a situation where i cannot get my car started which is why i am diligent with my maintenance. after i finally got my car to the dealership where i was charged $425 for the battery i started to investigate…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.