2020 Dodge Grand Caravan problems, complaints & recalls
Most-reported problem areas: Power Train (8) · Seat Belts (2) · Air Bags (2)
🧭 Reliability snapshot
Compared against other Dodge Grand Caravan model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Equipment Adaptive/Mobility:wheelchair Restraints/Securement:latch/Anchor: 2025-12-17 · campaign 25V876000 · 86 vehicles
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Service bulletins (50)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System:12v/24v/48v Battery 2024-01-10 · S1408000384 · Service Bulletin/Repair Instructions
start stop charging warning lamp illuminated on, intelligent battery sensor (ibs) state of charge (soc) inaccurate, battery charging message, presence of ibs related diagnostic trouble codes (dtcs), or battery warning lamp on
Suspension 2023-09-20 · 9100229 · Service Bulletin/Repair Instructions
lifter, hydraulic roller deactivating please do not replace mds lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Electrical System 2023-09-15 · 9100226 · Service Bulletin/Repair Instructions
connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. there is an error with the wiring diagrams in service library that is causing the incorrect repair kit part number to populate. please use
Electrical System:wiring 2023-09-15 · 9100226 · Service Bulletin/Repair Instructions
connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. there is an error with the wiring diagrams in service library that is causing the incorrect repair kit part number to populate. please use
Engine And Engine Cooling 2023-08-31 · S2307000002 · Service Bulletin/Repair Instructions
suspected engine coolant leak.
Equipment:other:owners/Service/Other Manual 2023-08-30 · 93120 · Service Bulletin/Repair Instructions
fca caribbean warranty bulletin id-23-20 "can / am" warranty coverage - 594 / 595 / 596 wcc
Showing the 6 most recent of 50 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-16 · Unknown Or Other“backup camera ---- no safety issue ---- no inspections performed ---- no warnings…”
2026-06-30 · Power Train“the automatic transmission failed while driving, causing a loss of propulsion and leaving the vehicle stranded. this created a safety hazard because the vehicle could no longer accelerate or move out of traffic. this is the fourth chrysler/dodge vehicle i have owned that has experienced a substantially similar transmission failure.…”
2025-11-15 · Unknown Or Other“catalytic convert failure no complaints from dealer ship no inspection was done warning light came on…”
2025-08-14 · Steering · 83,749 mi“the contact owns a 2020 dodge caravan. the contact stated that on one occasion while driving at while driving at an undisclosed speed, the vehicle lost power. additionally, the vehicle failed to steer as intended, with the front of the vehicle swaying. the vehicle was towed to a dealer, where it was diagnosed and determined that the alternator had …”
2025-04-28 · Power Train · 91,715 mi“the contact owns a 2020 dodge grand caravan. the contact stated that while driving at an undisclosed speed, the vehicle shuddered, and the transmission failed to properly shift intermittently. there was no warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replace…”
2025-04-28 · Power Train · 💥 crash“3 year old 2020 dodge grand caravan sxt had failed transmission pump and transmission. i was driving 30 mph and it lunged forward fast after not changing gears for 2 miles. my warranty company put the wrong replacement transmission that is a closed transmission. it was from a junk yard reject with crumbled gasket leaking everywhere. then a year …”
2025-02-18 · Power Train · 62,000 mi · 💥 crash“the contact owns a 2020 dodge grand caravan. the contact stated that after refueling the vehicle and leaving the fuel station, it was noticed through the side view mirror that the fuel door was still open and was forgotten to be closed after refueling. the contact came to a stop and shifted into the park position, she exited the vehicle and left th…”
2024-07-26 · Seat Belts“while driving and all seat belts buckled the seat belt and air bag indicator chimes.…”
2024-04-12 · Power Train“the transmission failed at just under 60k miles. our air bag sensor light is now coming on and not sure why. i don’t have the money to continue to repair this vehicle plus make payments. we also have had issues with the front bolts on the driver side continuing to loosen. …”
2024-02-22 · Power Train“i reported transmission issues to the dealership at 59,500 miles in march 2023 on my 2020 dodge grand caravan. after inspection i was told that there was no problems found. on december 26th, 2023 at about 76000 miles my transmission catastrophically failed and required replacement, costing me $5800. there are numerous reports of transmission failu…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.