2020 Ford Escape Phev problems, complaints & recalls
🧭 Reliability snapshot
Compared against other Ford Escape Phev model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Electrical System:propulsion System:traction Battery 2025-11-14 · campaign 25V789000 · 20,558 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Fix: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 a
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-08-28 · 26N15 · Other
customer satisfaction program 26n15 certain 2020-2026 model year escape and 2021-2026 model year corsair plug-in hybrid electric vehicles (phev) – high voltage battery replacement
Unknown Or Other 2026-08-18 · 25M03 · Other
customer satisfaction program 25m03 certain 2020-2025 model year escape, 2021-2025 model year corsair and 2022- 2025 model year maverick vehicles equipped with a 2.5l hybrid or plug-in hybrid engine - exhaust gas recirculation (egr) differential pressure sensor replacement, if required after dealer
What owners report
2021-11-28 · Unknown Or Other“ruido en la parte frontal cuando manejo en cuidad, se llevó al dealer y no pueden precisar cual es el problema, solo me mencionaron que no tienen nada que ver con algo suelto ni nada que vaya a afectar la seguridad. no pidieron dejar la unidad para evaluación pero me dejan sin carro por varias semanas porque tienen demasiados vehículos en turno. no…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.