2020 Forest River Independence problems, complaints & recalls
Safety recalls (1)
Equipment:recreational Vehicle/Trailer 2020-02-12 · campaign 20V075000 · 4,464 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2019-2020 Surveyor, NO BO, Cherokee, R. POD, Clipper, Viking, Independence, Puma and East to West trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.
Risk: If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.
Fix: Forest River will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 20, 2020. Owners may contact Surveyor, NO BO, R. and POD customer service at 1-574-642-3119, Independence, Viking, and Clipper customer service at 1-269-467-4600, Puma customer service at -574-642-0606, East and West customer service at 1-574-264-6664 or Cherokee customer service at 1-877-426-5337. Forest River's number for this recall is 51-1133.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2021-02-12 · 1211290 · Service Bulletin/Repair Instructions
the unloaded vehicle weight (uvw) listed on the federal placard and cargo carrying capacity (ccc) label have the potential to be higher than the actual weight therefore increasing the carrying capacity of the vehicle.
Equipment:recreational Vehicle/Trailer 2020-07-01 · 1211188 · Service Bulletin/Repair Instructions
certain vehicles may have been manufactured without a secondary cooling fan, which is required for proper function of the liquid propane/electric refrigerator. if the fan is not installed the refrigerators internal thermostat may turn the refrigerator off.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.