2020 Freightliner Columbia problems, complaints & recalls
Safety recalls (2)
Steering:linkages:drag:link:connection 2023-02-20 · campaign 23V105000 · 60,604 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Freightliner 108SD, 114SD, 122SD, Columbia, Coronado, Business Class M2, and 2020 Freightliner Cascadia vehicles. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.
Risk: Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
Fix: DTNA will inspect the drag link taper joint and repair it, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL967. This recall expands recall number 21V-689.
Exterior Lighting 2020-04-14 · campaign 20V214000 · 63,175 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the
Risk: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Service bulletins (26)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2025-10-16 · CXA_10_25_TufTrac M12 · Other
cx advocate for tuftrac m12 bolts (tsb-32-057-ftl)
Suspension 2025-09-30 · TSB32-057-FTL · Service Bulletin/Repair Instructions
technical service bulletin for tuftrac m12 bolts
Steering 2023-03-31 · ICI23-010 · Service Bulletin/Repair Instructions
important campaign information letter communicating that sf660 field service campaign is replaced by fl967.
Steering 2023-01-09 · SF660A · Service Bulletin/Repair Instructions
revised field service campaign for drag link tapered joint
Steering 2022-12-14 · SF660 · Service Bulletin/Repair Instructions
field service campaign for drag link tapered joint
Engine And Engine Cooling 2021-04-19 · WI21-009 · Service Bulletin/Repair Instructions
warranty information letter announcing that dtna is increasing the standard diagnostic times (sdts) shown. the updated after treatment system (ats) diesel exhaust fluid (def) pump times will be applied to repair orders opened on or after april 12, 2021.
Showing the 6 most recent of 26 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.