2020 Genesis Supreme Vortex problems, complaints & recalls
Safety recalls (1)
Equipment:appliance:oven/Stove/Cooktop 2021-06-02 · campaign 21V415000 · 460 vehicles
Defect: Genesis Supreme RV (Genesis) is recalling certain 2020-2021 Genesis, Vortex, and Wanderer bumper pull and low profile fifth wheel trailers, equipped with Dometic 3-burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Genesis Supreme RV will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on July 16, 2021. Owners may contact Genesis Supreme customer service at 1-951-337-0254.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility 2023-01-30 · 23-BD-002G · Service Bulletin/Repair Instructions
this bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. this tsb illustrates the various causes of condensation inside the lamp assembly.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.