2020 Grand Design Transcend problems, complaints & recalls
Most-reported problem areas: Structure (1) · Equipment (1)
Safety recalls (2)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-05-26 · campaign 21V393000 · 55,508 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
Risk: Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
Fix: Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
Equipment:appliance:oven/Stove/Cooktop 2020-12-08 · campaign 20V757000 · 352 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2020 Transcend recreational trailers. A gas leak may occur at the joint between the cook stove's gas saddle valve for the burners and the manifold under the burner surface.
Risk: A gas leak increases the risk of a fire.
Fix: Grand Design will notify owners, and dealers will install a remedy kit that includes gaskets, washers, thread locker bolts and orange stickers, free of charge. The recall began February 5, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910022.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-10-08 · TSB19-005 · Service Bulletin/Repair Instructions
on the roll-over sofa, the sofa back stop bolt may be missing. as a result, when the sofa back is rolled over to make a bed it may not lay flat.
Equipment 2019-05-08 · TSB 19-003 · Service Bulletin/Repair Instructions
on certain transcend models (187mk, 261bh & 31rls) the air deflection baffle is missing at the top refrigerator vent. as a result, the refrigerator may not cool properly.
What owners report
2025-05-22 · Structure · 1,500 mi“the contact owns a 2020 grand design transcend rv. the contact stated that the rv was parked and set in place. the contact stated that upon exiting the rv and stepping on the bottom step, the bottom step detached. the contact noticed that the bottom step steel screws, which attached the step to the frame, had sheared off. the contact stated that th…”
2021-07-14 · Equipment“the contact owns a 2020 grand design transcend rv. the contact received notification of nhtsa campaign number: 21v393000 (equipment) however, the part to do the recall was unavailable. the contact called the local dealer and it was confirmed that the part was not yet available. the contact stated the manufacturer had exceeded a reasonable amount of…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.