2020 Harley-Davidson Flhtcutg problems, complaints & recalls
Most-reported problem areas: Service Brakes (2) · Traction Control System (1) · Service Brakes, Hydraulic (1)
🧭 Reliability snapshot
Compared against other Harley-Davidson Flhtcutg model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Exterior Lighting:brake Lights 2022-10-18 · campaign 22V781000 · 199,419 vehicles
Defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2022 Trike and CVO Trike and 2020-2022 Touring and CVO Touring motorcycles. Please refer to Addendum A for specific vehicle model details. Due to a software error, the brake lights may illuminate without the rider applying the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Unintended illumination of the brake lights may confuse other drivers, increasing the risk of a crash.
Fix: Dealers will update the software on Touring and CVO Touring motorcycles. On Trike and CVO Trike motorcycles, a new pressure switch will also be installed. All repairs will be performed free of charge. Owner notification letters were mailed November 2, 2022. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0635.
Traction Control System 2019-11-22 · campaign 19V843000 · 12,624 vehicles
Defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2020 FLHTCUTG, and FLRT Trike motorcycles. The Trike Traction Control System software may respond incorrectly to a faulty rear wheel speed signal by activating one of the rear brakes.
Risk: Unintended activation of one rear brake could lead to an unexpected change in vehicle direction which may increase the risk of a crash.
Fix: Harley-Davidson has notified owners, and dealers will update the traction control system software, free of charge. The recall began December 2, 2019. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0175.
Service bulletins (72)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-17 · M1490 · Service Bulletin/Repair Instructions
service bulletin m1490 (v 26.9.4): digital technician ii - updates and release notes. purpose: revision. this bulletin informs dealers that harley-davidson has made a software update to digital technician ii (dt ii). digital technician ii (part number: hd-48650). new software update. note: the tech
Unknown Or Other 2026-08-14 · M1733 · Service Bulletin/Repair Instructions
service bulletin m1733: cosmetic cylinder staining (all milwaukee-eight models). purpose: initial release. this bulletin informs dealers that cosmetic staining or etching on the inside of the cylinder bore does not have an impact on engine performance, oil consumption, or overall functionality. this
Vehicle Speed Control 2026-07-30 · M1508 · Service Bulletin/Repair Instructions
service bulletin m1508 (rev d): 2009-2025 trike platform - reverse motor. purpose: revision c. to inform dealers of a running change for the new reverse motor (part no. 83388-09c) for trike models. as of january 28, 2020 all trike platform vehicles will be manufactured using the new reverse motor.
Wheels 2026-07-25 · M1490 · Service Bulletin/Repair Instructions
service bulletin m1490 (v 26.8.3): digital technician ii - updates and release notes. purpose: revision. this bulletin informs dealers that harley-davidson has made a software update to digital technician ii (dt ii). digital technician ii (part number: hd-48650). version version 26.8.3, release dat
Fuel/Propulsion System 2026-06-11 · M1490 · Service Bulletin/Repair Instructions
service bulletin m1490 (v 26.7.3): digital technician ii - updates and release notes. purpose: revision. this bulletin informs dealers that harley-davidson has made a software update to digital technician ii (dt ii). digital technician ii (part number: hd-48650). version 26.7.3. release date:• week
Unknown Or Other 2026-04-25 · PAB1182 · Service Bulletin/Repair Instructions
genuine motor parts and accessories bulletin pab1182: trike saddlebags kit informational update. purpose: initial release. this bulletin informs dealers that the trike saddlebags kit (part no. 84031-11) has an informational update: the drill template that is inside the kit, is only used for 2009-202
Showing the 6 most recent of 72 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-08-18 · Traction Control System · 💥 crash“the contact is filing the complaint on behalf of the owner of a 2020 harley-davidson tri glide ultra (flhtcutg). the contact stated that from the police report, the vehicle veered to the right at 65 mph and drove into a shallow drainage ditch and into a culvert. the contact stated that the vehicle had gone airborne. the driver and a passenger were …”
2024-12-03 · Service Brakes, Hydraulic · 33,000 mi“the contact owns a 2020 harley-davidson flhtcutg tri glide ultra. the contact stated that while riding approximately 35 mph and applying the front brake, the brakes felt "spongy" while squeezing the brake lever. there was no warning light illuminated. the contact had taken the motorcycle to an independent mechanic where it was diagnosed and determi…”
2023-03-06 · Service Brakes · 17,400 mi“the contact owns a 2020 harley davidson tri glide ultra flhtcutg. the contact stated while riding approximately 10 mph and pulling into his driveway, the front hand brake was very soft and was not as firm as usual. the contact stated that the front hand brake had a mushy feel when he squeezed. the contact was pulling into his garage when the hand b…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.