2020 Harley-Davidson/Livewire Elw (Livewire) problems, complaints & recalls
Safety recalls (1)
Electrical System:propulsion System:charging:module:software 2020-10-08 · campaign 20V624000 · 1,012 vehicles
Defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2020 LiveWire (ELW) motorcycles. The electric vehicle powertrain may unexpectedly shut down and not restart, due to a software issue in the Onboard Charging (OBC) system.
Risk: An unexpected loss of propulsion without the ability to restart may increase the risk of a crash.
Fix: Harley-Davidson will notify owners, and dealers will update the OBC software, free of charge. The recall began October 19, 2020. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0176.
Service bulletins (16)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-09-12 · M1555 · Warranty Program/Extension
service bulletin m1555 (rev e): battery warranty guidelines. purpose: revision e. added: added procedures for the dca-8000 e battery tester.* updated: all sections. this bulletin informs the dealership network that harley-davidson has provided guidelines for battery warranty.
Unknown Or Other 2024-08-08 · M1490 · Service Bulletin/Repair Instructions
service bulletin m1490 (v 24.8.8): digital technician ii - updates and release notes. purpose: this bulletin informs dealers that harley-davidson has made a software update to digital technician ii (dt ii). digital technician ii (part number: hd-48650). version 24.8.8. release date: week of august 5
Unknown Or Other 2024-05-01 · M1490 · Service Bulletin/Repair Instructions
service bulletin m1490 (v 24.6.4): digital technician ii - updates and release notes. purpose: revision. this bulletin informs dealers that harley-davidson has made a software update to digital technician ii (dt ii). digital technician ii (part number: hd-48650). version 24.6.4. release date: week
Equipment 2023-08-07 · L1005 · Service Bulletin/Repair Instructions
service bulletin l1005: bluetooth pairing instructions and tips. purpose: to provide both harley-davidson and livewire dealers a single document that includes greater detail about bluetooth pairing a phone to the instrument module.
Vehicle Speed Control 2021-04-09 · TT475 · Service Bulletin/Repair Instructions
technical tip tt475: livewire â dtc b2313, ride mode display mismatch. purpose: to inform dealers that on occasions the symbol in table 1 may appear in the ride mode area of the im. if this symbol is displayed and the general warning indicator light icon is also displayed a dtc b2313 can be set.
Power Train 2021-02-12 · M1504 · Service Bulletin/Repair Instructions
service bulletin m1504: livewire modules updates. purpose: revision. this bulletin informs dealers that harley-davidson has made a software update to the livewire⢠related to the following modules: on-board charger (obc), vehicle supervisory controller (vsc), rechargeable energy storage system (re
Showing the 6 most recent of 16 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.