2020 Helio O2 problems, complaints & recalls
Safety recalls (1)
Equipment:appliance:oven/Stove/Cooktop 2023-03-23 · campaign 23V194000 · 61 vehicles
Defect: 9299-5000 Québec Inc. (9299-5000 Quebec) is recalling certain 2020-2023 HÉLIO O2 travel trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will install a regulator support bracket, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact 9299-5000 Quebec customer service at 1-877 583–2206. 9299-5000 Quebec's number for this recall is 2023-001.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.