2020 Hi-Tech E.v.s. Spartan Metrostar problems, complaints & recalls
Safety recalls (2)
Electrical System:wiring 2024-04-10 · campaign 24V258000 · 29 vehicles
Defect: Hi-Tech E.V.S. is recalling certain 2020-2023 Gladiator and Metrostar fire trucks equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
Risk: Overloaded electrical circuits can overheat, increasing the risk of fire.
Fix: Weldon will update the firmware, free of charge. Owner notification letters were mailed May 29, 2024. Owners may contact Akron Brass customer service at 1-800-228-1161 or Hi-Tech customer service at 1-209-847-3042.
Electrical System: Instrument Cluster/Panel 2022-03-22 · campaign 22V173000 · 3 vehicles
Defect: Hi-Tech E.V.S. (Hi-Tech) is recalling certain 2021 Spartan Gladiator and 2020 MetroStar emergency vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Risk: If the LCD freezes or becomes non-functional, emergency efforts can be delayed, increasing the risk of injury.
Fix: Spartan will replace the LCD display, free of charge. Owner notification letters are expected to be mailed on April 22, 2022. Owners may contact Hi-Tech's customer service at 1-209-847-3042.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.