2020 Honda Insight problems, complaints & recalls
Most-reported problem areas: Forward Collision Avoidance: Automatic Emergency Braking (5) · Power Train (4) · Service Brakes (3)
🧭 Reliability snapshot
Compared against other Honda Insight model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (6)
Air Bags:sensor:occupant Classification:front Passenger 2026-05-21 · campaign 26V332000 · 98,892 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor ma
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
Fix: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Fuel System, Gasoline:delivery:fuel Pump 2023-12-18 · campaign 23V858000 · 2,490,460 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Fix: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Fuel System, Gasoline:delivery:fuel Pump 2021-03-25 · campaign 21V215000 · 624,552 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Fix: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Electrical System:propulsion System:charging:module:software 2020-12-17 · campaign 20V798000 · 27,838 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Electrical System:body Control Module:software 2020-12-10 · campaign 20V771000 · 737,233 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to c
Risk: Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.
Fix: Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.
Fuel System, Gasoline:delivery:fuel Pump 2020-05-28 · campaign 20V314000 · 135,995 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.
Service bulletins (50)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Vehicle Speed Control 2023-10-25 · A21-068 · Service Bulletin/Repair Instructions
service bulletin - the acc system error message comes on while driving when outside temperatures are low/near freezing due to snow and ice getting stuck to the front of the millimeter wave radar. this can cause dtc p2583-76 (temporary stop of integrated driver support system [misalignment millimeter
Vehicle Speed Control 2023-10-17 · A21080A · Service Bulletin/Repair Instructions
service news - if an adaptive cruise control system problem comes back on when the vehicle is driven in freezing conditions, inform the customer it is likely due to snow or ice buildup on the radar. advise the customer of the following procedure to clean the front grille where the radar is located.
Parking Brake 2023-03-27 · ATI&03272023904 · Service Bulletin/Repair Instructions
dealer message - american honda motor co., inc. (ahm) is searching for any & all 2018-2022 accord hybrids, 2020-2022 cr-v hybrids & 2019-2022 insights that match the criteria listed below. qualifiers ahm is interested only if the vehicle meets the following requirements: 1. manufactured dat
Parking Brake 2023-03-10 · ATI&03102023904 · Service Bulletin/Repair Instructions
dealer message - american honda motor co., inc. (ahm) is searching for any & all 2018-2022 accord hybrids, 2020-2022 cr-v hybrids & 2019-2022 insights that match the criteria listed below. qualifiers ahm is interested only if the vehicle meets the following requirements: 1. manufactured dat
Parking Brake 2023-02-23 · ATI&02232023903 · Service Bulletin/Repair Instructions
dealer message - american honda motor co., inc. (ahm) is searching for any & all 2018-2022 accord hybrids, 2020-2022 cr-v hybrids & 2019-2022 insights that match the criteria listed below. qualifiers ahm is interested only if the vehicle meets the following requirements: 1. manufactured dat
Parking Brake 2023-02-07 · ATI&02072023904 · Service Bulletin/Repair Instructions
dealer message - american honda motor co., inc. (ahm) is searching for any & all 2018-2022 accord hybrids, 2020-2022 cr-v hybrids & 2019-2022 insights that match the criteria listed below. ahm is interested only if the vehicle meets the following requirements: 1. manufactured date on the dri
Showing the 6 most recent of 50 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-02 · Forward Collision Avoidance: Automatic Emergency Braking“i was driving to pilates class and everything was normal but as i reached a railroad crossing the car suddenly and for no reason stopped dead on the tracks. luckily for me there were no vehicles in front or behind me and there were no trains coming. i was terrified and wasn’t sure what to do but i pushed the drive button and the vehicle went ahea…”
2026-06-30 · Unknown Or Other · 💥 crash“the vehicle unintentionally accelerated while pulling into a parking space. i was depressing the brake to slow down while making the right turn into the space. the engine suddenly revved up (as though you were depressing the gas and brake at the same time) and it accelerated forward (a though you suddenly released the brake while depressing the g…”
2026-04-01 · Steering“at approximately 148,000 miles the steering would have an intermittent notchy, or sticky, feeling while driving straight. while driving straight at cruising speed, i noticed that the resistance on the left side of the steering wheel was greater than the right side, then the resistance would decrease suddenly (release), and the steering wheel woul…”
2026-01-30 · Electrical System“battery keeps draining. on my 3rd battery and believe there’s a defect in the dc/dc converter (earlier recall - k9e). this has caused issues being stranded in the cold. …”
2025-08-23 · Service Brakes“this 2020 honda insight performed “phantom braking” of the automated braking system when i was about to enter a clear intersection with no vehicles or obstacles in front of me. it activated the automated braking system and endangered my life and the lives of others over no real threat. this occurred 08/23/2025. the car is well maintained and does…”
2025-07-23 · Service Brakes, Hydraulic · 18,000 mi“the contact owns a 2020 honda insight. the contact stated that after starting the vehicle, several unknown warning lights illuminated. during the failure, the brakes failed to function as intended, and the lane departure, cruise control, and forward collision avoidance features failed to function as intended. the failure was intermittent. during th…”
2025-07-07 · Structure:frame And Members:underbody Shields“i was driving home from vacation when my engine splash plate came loose from my car on the interstate. the splash plate fell down and dragged on highway creating friction under my car. the metal had fallen down and was chipping away creating dangerous debris to my car and other cars on the highway. roadside service was no help, per usual. i was tra…”
2025-02-05 · Service Brakes“i was driving down the highway, with no one in front of me, and my car alerted brake and brought my car from 70 to an almost complete stop. this jerked myself and my passenger and caused a heat mark from the seat belt on my collar bone. it has done it multiple times since then. i'm terrified to be in traffic and for it to do this. this is most de…”
2024-08-25 · Forward Collision Avoidance: Automatic Emergency Braking“i was driving on a two lane road driving over a small paved bridge going about 40mph with a car next to me and a car behind me nothing in front of me when my car did a hard phantom brake. no pre warning, the display did show brake and it did beep. but everything was sudden. luckily the car behind was able to slam on brakes. the car behind me contin…”
2024-05-23 · Fuel System, Gasoline · 49,000 mi“the contact owns a 2020 honda insight. the contact received notification of nhtsa campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. the contact stated the vehicle had stalled on several occasions. additionally, the vehicle occasionally failed to start-up. the local dealer was contact…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.