2020 Honda Pilot problems, complaints & recalls
Most-reported problem areas: Electrical System (94) · Engine (65) · Power Train (28)
🧭 Reliability snapshot
Compared against other Honda Pilot model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
147 NHTSA complaints that reported an odometer reading.
Safety recalls (11)
Suspension:rear 2026-06-04 · campaign 26V365000 · 965,561 vehicles
Defect: American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points,
Risk: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Fix: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) in
Air Bags:sensor:occupant Classification:front Passenger 2026-05-21 · campaign 26V332000 · 98,892 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor ma
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
Fix: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Air Bags:sensor:occupant Classification:front Passenger 2024-02-01 · campaign 24V064000 · 750,114 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Fix: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Fuel System, Gasoline:delivery:fuel Pump 2023-12-18 · campaign 23V858000 · 2,490,460 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Fix: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Back Over Prevention:display Function 2023-06-15 · campaign 23V431000 · 1,209,673 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Fix: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Visibility:rearview Mirrors/Devices:exterior 2023-03-16 · campaign 23V174000 · 339,404 vehicles
Defect: Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Fix: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Tires 2021-03-11 · campaign 21V165000 · 1,093 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Risk: Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Fix: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
Back Over Prevention: Sensing System: Camera 2020-07-28 · campaign 20V439000 · 607,786 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehi
Risk: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Fix: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
Back Over Prevention: Sensing System: Camera 2020-07-28 · campaign 20V440000 · 499,344 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Equipment:other:labels 2020-02-06 · campaign 20V067000 · 10,050 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.
Risk: If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
Fix: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
Structure:body 2019-10-31 · campaign 19V784000 · 10 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."
Risk: In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
Fix: Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
Service bulletins (149)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2025-11-07 · A24-061 · Service Bulletin/Repair Instructions
service bulletin - the wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging.
Visibility/Wiper 2025-08-22 · ATI&08212025903 · Other
dealer message - american honda motor co., inc. (ahm) is searching for certain 2022-2025 passport blacks, trailsports & 2019-2022 pilots with a customer complaint of the taillight and/or brake light being inoperative. vehicles may also have the a6 10a or c27 7.5a fuse blown. to better understand the
Electrical System 2025-08-07 · ATI&08072025902 · Other
dealer message - american honda motor co., inc. (ahm) is searching for certain 2022-2025 passport blacks, trailsports & 2019-2022 pilots with a customer complaint of the taillight and/or brake light being inoperative. vehicles may also have the a6 10a or c27 7.5a fuse blown. to better understand the
Structure:body 2025-08-01 · A20-022 · Service Bulletin/Repair Instructions
service bulletin - one or more accessory running board lights are flickering or not working due to a faulty running board light assembly.
Visibility/Wiper 2025-07-25 · ATI&07242025904 · Other
dealer message - american honda motor co., inc. (ahm) is searching for certain 2022-2025 passport blacks, trailsports & 2019-2022 pilots with a customer complaint of the taillight and/or brake light being inoperative. vehicles may also have the a6 10a or c27 7.5a fuse blown. to better understand the
Engine 2025-07-07 · A23-009 · Service Bulletin/Repair Instructions
service bulletin - under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. typically, the customer can immediately restart the vehicle by selecting park and pressing the engin
Showing the 6 most recent of 149 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-28 · Forward Collision Avoidance: Warnings“the front facing camera failed. cruise control doesn’t work. emergency braking doesn’t work. lane departure warnings and lane keeping assistance doesn’t work. forward collision warning doesn’t work. the forward facing camera failure was confirmed by an independent mechanic. warning lights in the driver’s display show that the safety features are no…”
2026-10-07 · Forward Collision Avoidance: Warnings“on october 7, 2026, at approximately 131,425 miles, my 2020 honda pilot elite suddenly displayed multiple honda sensing safety-system failures simultaneously without prior warning. the vehicle displayed adaptive cruise control problem, lane keeping assist problem, collision mitigation system problem, road departure mitigation system problem, and au…”
2026-10-06 · Lane Departure: Warning“honda pilot 2020 sensing multipurpose camera failure. dtc u3000-49…”
2026-10-04 · Forward Collision Avoidance: Automatic Emergency Braking“when driving in normal conditions on a 2 lane road and passing oncoming vehicles the ‘auto emergency brake’ will flash on screen and briefly slow/attempt to apply brakes. very intermittent, no consistency with other conditions such as weather, traffic flow or driving conditions. concern - safe driving conditions are interrupted causing driver dis…”
2026-09-29 · Forward Collision Avoidance: Warnings“my front sensor camera has malfunctioned which is causing numerous failing safety systems such as lkas, adaptive cruise control and automated braking. …”
2026-09-27 · Forward Collision Avoidance: Sensing System: Camera“i own a 2020 honda pilot with approximately 85,000 miles. while driving, the adaptive cruise control (acc) and collision mitigation braking system (cmbs) warning lights intermittently come on, causing these honda sensing safety functions to become unavailable. the warnings sometimes disappear and the systems operate normally again, but the problem…”
2026-09-22 · Electrical System“multipurpose camera unit failure, causing many warning symbols on dash.…”
2026-09-18 · Lane Departure: Warning“front facing camera fail. causing brake system adaptive cruise control, lane keeping assist , collision mitigation, road departure mitigation. auto high beams to not work …”
2026-09-10 · Engine“after previously reporting that a connecting rod bearing noise developed after the timing belt maintenance package was performed near 100,000 miles, the connecting rod bearings failed around 3,000 miles later while going down the interstate with children in the car. thankfully the pilot, which was shaking and making noise, was able to be pulled ov…”
2026-09-04 · Structure:body“there is significant rust on the frame and undercarriage of the vehicle. there has been no actual safety concerns yet, but it may lead to severe issues if unaddressed. it has since an active recall exists for the corrosion of the rear subframe. a specific rust-related inspection is on hold until i receive further direction from the dealership i p…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.