AutoDefect IQ

2020 International Hv problems, complaints & recalls

Most-reported problem areas: Seats (1)

1
Complaints
9
Recalls
189
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (9)

Electrical System:body Control Module/Bcm 2023-02-23 · campaign 23V119000 · 4,199 vehicles

Defect: Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2019-2021 International RH, 2019-2022 International MV, and 2022 International HX vehicles. A software error in the Body Control Module (BCM) may allow the vehicle to overcome the park brake during power-take-off (PTO) operation.

Risk: A parking brake that does not hold can allow the vehicle to move unexpectedly and increase the risk of a crash or injury.

Fix: Dealers will update the BCM software, free of charge. Owner notification letters are expected to be mailed April 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23503.

Engine 2022-09-15 · campaign 22V691000 · 7,918 vehicles

Defect: Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2018-2020 International HX, 2018-2021 International LT and International RH vehicles. The connecting rod wrist pin may crack, resulting in connecting rod failure.

Risk: Connecting rod failure can cause an engine shutdown, increasing the risk of a crash.

Fix: Dealers will install new knock detection software to warn the driver prior to engine connecting rod failure, and replace connecting rods as necessary, free of charge. Owner notification letters were mailed February 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22518.

Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-19 · campaign 21V366000 · 1,780 vehicles

Defect: Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, International DuraStar, 2019-2021 International HV, International MV, and IC Bus RE Commercial Bus vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 21, 2021. Owners may contact Navistar customer service at 1-800-448-7825.

Engine And Engine Cooling:engine:engine Control Module (Ecu/Ecm):software 2020-12-23 · campaign 20V810000 · 17,213 vehicles

Defect: Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.

Risk: Unexpected Vehicle movement can increase the risk of a crash or injury.

Fix: Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.

Fuel System, Diesel: Pre-Heater 2020-04-17 · campaign 20V219000 · 27,421 vehicles

Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also

Risk: A fire increases the risk of injury. An engine stall can increase the risk of a crash.

Fix: Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.

Service Brakes, Air:supply:quick Release Valve 2019-11-21 · campaign 19V838000 · 3 vehicles

Defect: Navistar, Inc. (Navistar) is recalling certain 2020 International HV 6X4 vehicles. The vehicles were built with a non-Quick Release Modulator Valve (NQRMV) instead of a Quick Release Modulator Valve (QRMV), which may affect the brake release time. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Risk: A longer time required to exhaust the brake chambers could increase the risk of a brake or tire fire.

Fix: Navistar will notify owners, and dealers will replace the NQRMV with a QRMV, free of charge. The recall began January 9, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19519.

Engine 2019-11-21 · campaign 19V841000 · 12,539 vehicles

Defect: Navistar, Inc. (Navistar) is recalling certain 2019-2020 International MV and HV, 2018-2020 Workstar, and 2018-2019 Durastar vehicles equipped with feature codes 12VXT and 12VXU. With the parking brake applied and the automatic transmission in the 'Drive' or 'Reverse' position, when the stationary PTO switch is engaged by the operator, the engine RPM will ramp up and may overcome the parking brake's ability to hold the vehicle.

Risk: Unintended vehicle movement increases the risk of a crash.

Fix: Navistar will notify owners, and dealers will update the Engine Control Module to enable the PTO neutral interlock, free of charge. The recall began January 16, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19518.

Wheels:hub 2019-06-06 · campaign 19V422000 · 209 vehicles

Defect: Navistar, Inc. (Navistar) is recalling certain 2020 International HV Severe Service Diesel Trucks. The steer axle hubs may be insufficiently lubricated or not lubricated at all, which may result in wheel bearing damage.

Risk: Lack of lubrication may result in a wheel separating from the front axle spindle, increasing the risk of crash.

Fix: Navistar has notified owners, and dealers will inspect the steer axle wheel hubs for the proper fluid level and repair any damaged components, free of charge. The recall began June 14, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19509.

Fuel System, Diesel: Pre-Heater 2019-03-20 · campaign 19V216000 · 23,122 vehicles

Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.

Risk: A fire increases the risk of injury. An engine stall can increase the risk of crash.

Fix: Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer service at 1-800-448-7825.

Service bulletins (189)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Electrical System 2026-07-21 · IK1900198 · Service Bulletin/Repair Instructions

this article only applies to models w/ 0016uzl built between 06/23/2014 – 05/11/2020 or models w/ 0016uzl w/ safety recall 14516 completed reference the appropriate technician manual for models outside of this population. safety recall 14516 has been issued for units built before june 23, 2014. for

Electrical System 2026-06-09 · IK0800560 · Service Bulletin/Repair Instructions

this document will guide the user through the changes of the dielectric grease/coatings used in certain areas on all international vehicles built after 1/8/2018. international's electrical engineering team made this change to improve the longevity of the oem coatings and to improve applications at t

Electrical System 2026-05-22 · 26101 · Service Campaign

certain international® trucks and ic bustm ce series buses may have out of date bcm programing that may cause erroneous fault codes after a vehicle sits for 2 or 3 days.

Electrical System 2026-04-07 · 26101 · Service Campaign

certain international® trucks and ic bustm ce series buses may have out of date bcm programing that may cause erroneous fault codes after a vehicle sits for 2 or 3 days.

Electrical System 2026-02-13 · IK0800684 · Service Bulletin/Repair Instructions

this document is to inform dealers, customers, and body builders/tems of a known bcm software issue with kernels 747 through 752. units built after november of 2024 as well as older units that were updated with dlb between 11/5/2024 and 6/26/2025 with remote power modules (rpm) modules, can experie

Engine 2026-02-05 · IK2600090 · Other

new carb idle reduction change request

Showing the 6 most recent of 189 bulletins. Search all of them free at nhtsa.gov.

What owners report

2023-12-19 · Seats

“cracks developing on all 19 units, international hv613 chassis, 2020 model year. the seat bases for both driver and passenger sides in the cabin are the national seating model capitan or # 2000 type seats which are developing cracks starting at the front of the junction of seat base with its base plate, and then extending back ward on one side or a…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other International Hv years