2020 Jayco Alante problems, complaints & recalls
Most-reported problem areas: Steering (1) · Exterior Lighting (1)
Safety recalls (3)
Equipment:appliance:oven/Stove/Cooktop 2021-03-24 · campaign 21V204000 · 2,144 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
Engine 2020-10-29 · campaign 20V667000 · 1,058 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.
Risk: Excessive surface temperatures can increase the risk of injury to the occupants.
Fix: Jayco will notify owners, and dealers will install an additional insulation insert, and a foam seal on the outer edge of the cover, free of charge. The recall began December 28, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903527.
Visibility:glass, Side/Rear 2020-06-09 · campaign 20V337000 · 449 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Fix: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel System, Gasoline 2023-02-23 · SRP 22-083 · Service Bulletin/Repair Instructions
standard repair procedure: 4k & 5.5k generator overheating â fuel hose protection. gas generators overheating while traveling. adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2022-02-22 · SRP 22-046 · Service Bulletin/Repair Instructions
instructions for resetting leveling system âzero pointâ
Engine And Engine Cooling 2021-03-11 · CAN 20-030 · Service Bulletin/Repair Instructions
ford service bulletin regarding the 2020 model year f53 motorhome chassis built prior to september 25, 2020. q-324r1service bulletin: in an effort to improve airflow to the engine, the chassis requires a modification of the lower air baffle
What owners report
2025-07-01 · Exterior Lighting“our alante's front reading lights and dome light over the bunk quit working. we found a blown fuse, new fuse blows immediately. repair shop found wires crimped, chafed, some cut clean through by rubbing on fiberglass structure. problem is a manufacturing defect. the installer routed the wires improperly and the inspector never caught it. these wire…”
2020-07-24 · Steering · 852 mi“after delivery of the new vehicle is was determined that the vehicle pulls to the right and was hard to steer. toe and caster alignment were found out of specification and the steering wheel alignment was two splines off. neither ford or jayco will honor a warranty claim. ford says their chassis warranty does not apply after a motorhome is instal…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.