2020 Jayco Embark problems, complaints & recalls
Most-reported problem areas: Equipment:recreational Vehicle/Trailer:lpg Systems (1)
Safety recalls (5)
Suspension:rear 2021-11-16 · campaign 21V886000 · 625 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
Risk: Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
Fix: Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Electrical System: Instrument Cluster/Panel 2021-09-29 · campaign 21V769000 · 994 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Fix: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment:recreational Vehicle/Trailer 2021-07-13 · campaign 21V529000 · 833 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Electrical System 2020-09-09 · campaign 20V547000 · 166 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.
Risk: A damaged circuit board could increase the risk of a fire.
Fix: Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.
Trailer Hitches 2019-03-06 · campaign 19V177000 · 8 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Embark motorhomes. While the motorhome was being delivered, the hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.
Risk: The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.
Fix: Jayco has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903429.
Service bulletins (15)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2023-06-01 · INC 23-110 · Service Bulletin/Repair Instructions
inc (informational communication) regarding pairing and programming key fobs.
Visibility/Wiper 2023-05-05 · SRP 23-107 · Service Bulletin/Repair Instructions
standard repair procedure (srp) wiper arm replacement instructions.
Structure 2022-09-07 · SRP 22-074 · Service Bulletin/Repair Instructions
standard repair procedure (srp) - filon roof damage repair instructions.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment:electrical 2022-03-30 · SRP 22-053 · Service Bulletin/Repair Instructions
false warning on dash for the jayco/entegra coach harness into spartan chassis harness. instruction for diode installation for park brake ground wire.
Equipment:other:owners/Service/Other Manual 2022-03-30 · INC 22-054 · Service Bulletin/Repair Instructions
(inc) informational communication on when to sanitize the fresh water system.
Showing the 6 most recent of 15 bulletins. Search all of them free at nhtsa.gov.
What owners report
2022-01-20 · Equipment:recreational Vehicle/Trailer:lpg Systems“the component involved is the lp regulator 2nd stage cover that is used on a travel trailer lp system. i received a recall notice to have the lp regulator replaced as they were know to be leaking. i took the trailer to my dealer and they replaced the lp regulator but i was told that they did not have a plastic cover for the second stage of the re…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.