2020 Jayco Travel Trailer Jay Flight problems, complaints & recalls
Most-reported problem areas: Equipment (7) · Equipment:appliance:oven/Stove/Cooktop (2) · Suspension (1)
🧭 Reliability snapshot
Compared against other Jayco Travel Trailer Jay Flight model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-06-04 · campaign 21V425000 · 87,649 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment:appliance:oven/Stove/Cooktop 2021-03-17 · campaign 21V184000 · 18,636 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.
Visibility:glass, Side/Rear 2020-06-09 · campaign 20V336000 · 1,105 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Fix: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2023-06-02 · SRP 23-109 · Service Bulletin/Repair Instructions
standard repair procedure (srp) regarding how to repair a bulge in fiberglass hung wall.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2022-02-22 · SRP 22-046 · Service Bulletin/Repair Instructions
instructions for resetting leveling system âzero pointâ
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Equipment 2019-10-02 · 19-043 · Service Bulletin/Repair Instructions
the tv remote turns on the fireplace, due to duplicate ir codes assigned to each accessory.
Electrical System 2019-08-16 · 19-039 · Service Bulletin/Repair Instructions
lci manufactured awning with incorrect motor that draws higher amperage. the removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.
What owners report
2022-10-31 · Equipment“the contact owns a 2020 jayco jay flight travel trailer. the contact stated that the stove became inoperable. the contact received notification of nhtsa campaign number: 21v840000 (equipment) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reas…”
2022-03-29 · Equipment:appliance:oven/Stove/Cooktop · 5,000 mi“the contact owns a 2020 jayco jay flight rv. the contact stated while using the rv and attempting to light the stove and heater, the propane gas flow stopped. the contact said that he later received a recall letter from the manufacturer regarding the propane flow issue in the rv; nhtsa campaign number: 21v685000 (equipment). the contact had not tak…”
2021-12-02 · Suspension“after a trip from dallas to los angeles, i noticed inside tire wear on the rear tires. after close inspection, found both leaf spring support brackets had separated from the frame and rear axle was ~3" shifted to the left. if we had started to make the trip back home, the axles could've come off the trailer resulting in a terrible accident. pictur…”
2021-08-27 · Equipment“the contact owns a 2020 jayco jay flight trailer. the contact received notification of nhtsa campaign number: 21v425000 (equipment) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the …”
2021-08-20 · Equipment“the contact owns a 2020 jayco travel trailer. the contact received a recall notification for nhtsa campaign number: 21v425000 (equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the man…”
2021-08-12 · Equipment“the contact owns a 2020 jayco jayco trailer. the contact received a recall notification for nhtsa campaign number: 21v425000 (equipment) however, the dealer informed the contact that they would only complete the recall repair of the vehicle in four months. the contact stated that the manufacturer had exceeded a reasonable amount of time for the rec…”
2021-08-12 · Equipment“the contact owns a 2020 jayco jay-flight rv. the contact received notification of nhtsa campaign number: 21v425000 (equipment) however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was ordered but had not yet been received. the contact was unable to reach the manufacturer to de…”
2021-08-09 · Equipment“the contact owns a 2020 jayco jay flight. the contact received a recall notice for nhtsa campaign number: 21v425000 (equipment). the contact called the dealer and was informed that she had to either bring the trailer to the dealer or pay a mechanic to make a service call for the recall repair. the contact stated that she did not have the money to t…”
2021-08-05 · Equipment:appliance:oven/Stove/Cooktop“the contact owns a 2020 jayco jay flight slx rv. the contact received notification of nhtsa campaign number: 21v203000 (equipment), 21v179000 (equipment) and 21v184000 (equipment) however, the parts to do the recall repairs were unavailable. the contact called the local dealer who stated that the parts were not yet available. the contact stated tha…”
2021-07-16 · Equipment“the contact owns a 2020 jayco jay flight travel trailer equipped with a dometic cooking stove with part number: rv1731. the contact received notification of nhtsa campaign number: 21v184000 (equipment). the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue but…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.