2020 Kawasaki Ninja problems, complaints & recalls
Safety recalls (1)
Electrical System:software 2020-11-02 · campaign 20V676000 · 799 vehicles ⚠ DO NOT DRIVE
Defect: Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2018-2020 Ninja H2 SX, Ninja H2 SXSE, and 2019-2020 Ninja H2 SXSE+ motorcycles. In the event of a gear misengagement the engine electronic control unit (ECU) programming doesn't have the capability to suppress high RPM during transmission. If the transmission gears are not properly engaged while shifting into 4th or 5th gear, high engine RPM can cause the output gears of 4th or 5th to fracture when the gears re-engage.
Risk: Damaged gears and the inability to shift can cause the engine to lock up, increasing the risk of a crash.
Fix: KMC will notify owners, and dealers will reprogram the FI-ECU software, free of charge. Owners are advised to not ride their motorcycle until the repair has been completed. The recall began November 16, 2020. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC20-10.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2024-01-25 · MC24-01 · Service Bulletin/Repair Instructions
service information about a shipping bracket attaching the motorcycle to the crate can cause damage to the motorcycle fuel tank if removed.
Engine 2020-12-08 · MC20-05 · Service Bulletin/Repair Instructions
some newly-released 2021 kawasaki models require âservice activationâ before delivery to the customer. the main purpose of this is to record the "service activation" date of the vehicle.
Equipment:other:owners/Service/Other Manual 2020-10-13 · MC20-05 · Service Bulletin/Repair Instructions
kawasaki has required a service activation in kvcs for selected 2021 models before delivery to the customer. the main purpose of this is to record the "service activation" date of the vehicle.
Electrical System 2020-09-11 · MC20-08 · Service Bulletin/Repair Instructions
kawasaki has initiated an fdm campaign to repair all eligible units. the repair consists of replacing the horn harness.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.