2020 Keystone Coachworks Mercedes Metris problems, complaints & recalls
Safety recalls (1)
Equipment:appliance:oven/Stove/Cooktop 2022-06-08 · campaign 22V402000 · 4 vehicles
Defect: Keystone Coachworks Inc (Keystone Coachworks) is recalling certain 2020-2021 Mercedes-Benz Metris Custom Camper Vans equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
Fix: Keystone will work with Dometic to replace the cooktops, free of charge. No notifications were mailed, all repairs were done prior to the recall. Owners may contact Keystone Coachworks customer service at 1-541-517-4827. Keystone Coachworks number for this recall is 22E021.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.