2020 Ktm 690 Smc R problems, complaints & recalls
Most-reported problem areas: Structure:body (1) · Seats (1)
Safety recalls (1)
Power Train:clutch Assembly:slave Cylinder 2021-10-12 · campaign 21V792000 · 8,398 vehicles
Defect: KTM North America, Inc. (KTM) is recalling certain 2018-2020 690 Enduro R, Vitpilen 701, 701 Enduro, 701 Supermoto, 2019-2020 690 SMC R, Svartpilen, 2018-2019 690 Duke, and 2020 701 Enduro LR motorcycles. The bellow-style gasket on the clutch slave cylinder may have been damaged during manufacturing, which could cause the clutch to become inoperable and not disengage when the clutch lever is pulled in.
Risk: An inoperable clutch increases the risk of a crash.
Fix: Dealers will inspect the clutch slave cylinder and replace it if necessary, free of charge. Owner notification letters are expected to be mailed December 3, 2021. Owners may contact KTM customer service at 1-888-985-6090. KTM's numbers for this recall are KTB2112 and HTB2110.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2021-10-01 · KTB2112 · Service Bulletin/Repair Instructions
on affected motorcycles there is a possibility that the bellow style gasket can be damaged caused by deviations during assembly. damage to the bellow gasket may affect the function of the clutch slave cylinder. this could result in the rider noticing a change in shifting behavior and the clutch beco
What owners report
2021-11-11 · Seats“the seat of this motorcycle unhooks itself from the front under hard acceleration.this continues to happen every single time. extremely dangerous. unit is under warranty and manufacturer refuses to fix the issue. i believe the issue is that the seat hooks are just a hair too short and this allows the seat to unhook, only under heavy acceleration. …”
2021-04-22 · Structure:body · 800 mi · 🔥 fire“tl* the contact owned a 2020 ktm 690 smc r. the contact stated while driving 25 mph, the motorcycle slid out when the contact went to stand the motor bike up; the motorcycle proceeded to explode without warning, engulfing the contact in flames. the fire department was called and the fire was extinguished and a report was taken. the contact was not …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.