2020 Lexus Rx Hybrid problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (1)
Safety recalls (1)
Air Bags:sensor:occupant Classification 2023-12-20 · campaign 23V865000 · 999,901 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Service bulletins (108)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-30 · L-SB-0028-26 · Service Bulletin/Repair Instructions
some 2018 – 2023 model year lc 500, and lc 500h, 2021 – 2023 model year lc 500c, 2018 – 2023 model year ls 500, and ls 500h, 2015 model year rx 450h, and 2018 – 2022 model year rx 450h vehicles may exhibit a condition in which the brake, abs, and/or trac warning lights are on and/or a check vsc mess
Electrical System 2026-02-02 · L-SB-0057-22 Rev2 · Service Bulletin/Repair Instructions
obsolete notice february 2, 2026: this bulletin is now obsolete. please see l-sb-0004-26.
Electrical System 2026-01-23 · L-SB-0004-26 · Service Bulletin/Repair Instructions
some 2018 – 2025 model year lexus vehicles equipped with the enform™ 2.0 navigation system, require a special service tool (sst) usb flash drive to update the map, points of interest, and system software.
Structure:body 2025-12-15 · L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Electrical System 2025-08-19 · L-TT-0326-23 Rev2 · Service Bulletin/Repair Instructions
some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. these resources, in conjunction with the repair manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with oth
Electrical System 2025-06-13 · L-SB-0043-23 Rev1 · Service Bulletin/Repair Instructions
the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. the procedures outlined in this service bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Showing the 6 most recent of 108 bulletins. Search all of them free at nhtsa.gov.
What owners report
2020-10-13 · Unknown Or Other · 858 mi“i took the car to metro express car wash in denver. as the car progressed along the tracks, the tall brush approached the car and the collision avoidance system got activated, the car got pushed off-track and brushed against all kinds of tubes, pipes and scratched and dented the entire right (passenger) side. the cost to repair this damage at the l…”
2020-03-17 · Vehicle Speed Control · 240 mi · 💥 crash“tl* the contact owns a 2020 lexus rx 450h. the contact stated that while parking the vehicle in a parking lot, depressing the brake pedal the vehicle moved forward independently. the contact stated that she panicked and crashed into a restaurant. there were no warning lights illuminated. the contact did not sustain injuries. a police report was not…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.