2020 Mac Trailers Dump Trailer problems, complaints & recalls
Most-reported problem areas: Trailer Hitches (1)
Safety recalls (1)
Steering:linkages:knuckle:spindle:arm 2021-07-01 · campaign 21V501000 · 53 vehicles
Defect: Mac Trailer Mfg., Inc. (Mac Trailer) is recalling certain 2017-2020 Dump trailers equipped with Ingersoll Smart-Steer self steer axles. The steering arm may detach from the steering knuckle during certain low-speed, high-side loading maneuvers.
Risk: A detached steering arm may cause a loss of steering control. In addition, attachment hardware may fall and become a road hazard. Both of these scenarios can increase the risk of a crash.
Fix: Dealers will inspect the steering arm and apply welds, free of charge. Owner notifications were mailed on September 7, 2021. Owners may contact Mac Trailer customer service at 1-330-823-9900.
What owners report
2021-10-25 · Trailer Hitches · 1,000 mi · 💥 crash“the contact owns a 2020 el lamar dump trailer equipped with a demco hitch. the contact stated upon dumping a load of graveling on the trailer, he heard a loud banging sound and he noticed that the hitch fractured, causing the trailer to roll down and crash into the escalator it was attached to. the dealer was made aware of the failure and advised t…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.