2020 New Flyer Xde40 problems, complaints & recalls
Safety recalls (3)
Electronic Stability Control (Esc) 2025-12-19 · campaign 25V898000 · 6,673 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta
Risk: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Fix: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Steering:column 2022-12-20 · campaign 22V943000 · 746 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Fix: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-18 · campaign 21V365000 · 3,600 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2017-2021 XD40, XD35, 2016-2021 XD60, 2017 XDE35, 2016-2020 XDE40, XDE60 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: New Flyer will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-008.
Service bulletins (18)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2025-01-09 · ITS61148 · Service Bulletin/Repair Instructions
instruction to service to check the four mounting bolts that attach the steering box mounting bracket to the frame of the bus to ensure they are torqued to the correct value.
Power Train 2024-12-06 · ITS61187 · Service Bulletin/Repair Instructions
instructions to service to incorporate a plc update to prevent interlock activation when can speed messages are absent.
Fuel/Propulsion System 2024-08-14 · ITS61122 · Service Bulletin/Repair Instructions
instruction to service for updating the battery program on certain elfa2 buses for improved bms response to overcharging and other functional safety mechanisms, more robust detection of failure modes through dtcs, improving battery data recorder (bdr) capabilities, streamlined flashing processes, an
Steering 2024-07-16 · TSIB 22-13 Rev B · Service Bulletin/Repair Instructions
service bulletin increasing the torque value of a joint in a double-tilt steering column spline shaft.
Electrical System 2023-11-03 · ITS60838 · Service Bulletin/Repair Instructions
instruction to service 60838 to check/replace fuse box mounting hardware as required.
Service Brakes, Air 2022-05-18 · ITS60458 · Service Bulletin/Repair Instructions
technical instruction describing how to replace the air compressor scroll bearing access plug with a bait well plug.
Showing the 6 most recent of 18 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.