2020 New Flyer Xn35 problems, complaints & recalls
Safety recalls (2)
Electronic Stability Control (Esc) 2025-12-19 · campaign 25V898000 · 6,673 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta
Risk: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Fix: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Power Train:driveline:driveshaft 2023-10-26 · campaign 23V722000 · 2,351 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2019-2024 XD35, XD40, XN35, and XN40 transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Risk: A sudden loss of drive power can increase the risk of a crash.
Fix: New Flyer will work with the equipment manufacturer, Allison Transmission Inc., to inspect, and if necessary, tighten loose transmission yoke bolts, free of charge. Owner notification letters were mailed December 9, 2023. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-20.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2021-08-31 · ITS59303 · Service Bulletin/Repair Instructions
technical instruction describing hos to remove, rework, and replace the stop request sign support bracket, to promote clearance for electrical wiring.
Fuel System, Diesel:storage:tank Assembly 2021-06-24 · ITS59280 · Service Bulletin/Repair Instructions
technical instruction describing how to remove and install a decal indicating cng fuel system tank expiry date.
Structure 2021-01-31 · ITS59144 · Service Bulletin/Repair Instructions
technical instruction describing how to relocate a drain hole in engine compartment.
Fuel System, Diesel:storage:tank Assembly 2020-06-30 · ITS58951 · Service Bulletin/Repair Instructions
technical instruction on how to install california proposition 65 labels for non - diesel vehicles
Equipment:other:owners/Service/Other Manual 2020-05-06 · SMB191 · Service Bulletin/Repair Instructions
service manual bulletin - changes to cummins islg and l9n engine oil specifications and oil change intervals.
Suspension 2020-04-23 · ITS58911 · Service Bulletin/Repair Instructions
technical instruction describing how to retrofit new shock absorber dust covers, height sensor and harness assembly for optional leveling systems on 2 and 3 axle vehicles. (supersedes its58860)
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.