2020 Peterbilt 348 problems, complaints & recalls
Safety recalls (5)
Steering:critical Fasteners 2022-04-25 · campaign 22V277000 · 17,641 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Risk: Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
Fix: Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-26 · campaign 21V391000 · 612 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.
Power Train:axle Assembly 2020-08-26 · campaign 20V506000 · 1,097 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.
Risk: The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
Fix: PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.
Power Train:axle Assembly:axle Shaft 2019-12-19 · campaign 19V911000 · 148 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T800, T880 and W990 and Peterbilt 348, 367, 389, 520, and 567 vehicles. The forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturing.
Risk: If the rear axle output shaft fractures, the shaft or interaxle driveline could detach and become a road hazard, increasing the risk of a crash.
Fix: PACCAR will notify owners, and dealers will inspect and replace the output shafts, as necessary, free of charge. The recall began February 19, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 19KWE and 19PBG.
Steering:column 2019-08-22 · campaign 19V618000 · 109 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2019-2020 Peterbilt 337 and 348 vehicles. An incorrectly located weld in the steering shaft may crack and cause the lower shaft within the steering column to separate from the mating yoke.
Risk: If the steering column separates from the mating yoke, loss of steering control can occur, increasing the risk of a crash.
Fix: PACCAR has notified owners, and dealers will inspect and replace the steering column, if necessary, free of charge. The recall began August 30, 2019. Owners may contact PACCAR customer service at 1-940-591-422. PACCAR's number for this recall is 19PBD.
Service bulletins (35)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-11 · P001 · Service Bulletin/Repair Instructions
"kenworth: dealers should check the chassis list and sir weekly for vin changes. 2 chassis added to the chassis list. peterbilt: dealers should check the chassis list and sir weekly for vin changes. 10 chassis added to the chassis list."
Engine 2024-11-22 · 32-025 · Service Bulletin/Repair Instructions
info only unnecessary starter replacements can result from customer complaints regarding engine starting issues. a new starter troubleshooting guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warran
Suspension 2024-07-30 · 16-044 · Service Bulletin/Repair Instructions
fix as fail the height control valve (hcv) rod on vehicles with low air leaf suspensions is prone to toggling over center during rough road conditions. with full suspension articulation, hcv bracket flexes and toggles over center the hcv linkage, which results in either deflated airbags or makes th
Structure 2023-02-10 · 32-019 · Service Bulletin/Repair Instructions
fix as fail – chassis that were manufactured with certain battery cable routing brackets may experience rubbing or chafing of the battery cables.
Engine And Engine Cooling 2022-10-18 · 45-064 · Service Bulletin/Repair Instructions
info only - paccar is introducing over-the-air (ota) software updates for engine my17 and newer chassis equipped with cummins x15, x12, isx12, isx12n, l9n, px-7, and px-9 engines the technology will leverage the existing remote diagnostic cs hardware to deliver secure software updates remotely. this
Suspension 2022-09-09 · 14-043 · Service Bulletin/Repair Instructions
fix-as-fail on certain chassis with low air leaf suspension or low-low air leaf suspension, the height control valve (hcv) arm may be rubbing on other components when the bend in the arm is facing outboard. flipping the bend in the hcv arm inboard prevents the rub.
Showing the 6 most recent of 35 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.