2020 Pleasure Way Ascent problems, complaints & recalls
Safety recalls (1)
Equipment 2019-09-23 · campaign 19V673000 · 1,148 vehicles
Defect: Pleasure Way Industries Ltd. (Pleasure Way) is recalling certain 2018-2020 Plateau, Plateau XL, Ascent and Lexor motorhomes equipped with a Fiamma F45 Eagle or Fiamma F65 Eagle awning. The awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user.
Risk: If the awning unexpectedly extends while the vehicle is parked, the awning may hit an occupant within its range, increasing the risk of an injury. If the awning unexpectedly extends while the vehicle is in motion, there is an increased risk of a crash.
Fix: Pleasure Way will notify owners, and dealers will install straps to keep the awning closed, as a temporary solution, free of charge. Fiamma will provide a permanent solution. Pleasure Way issued owners an interim notification on October 7, 2019. The recall began March 5, 2020. Owners may contact Pleasure Way customer service at 1-800-364-0189.
Service bulletins (41)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-08-01 · TSB-A1630-008 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedure to replace the charge line key.
Unknown Or Other 2025-08-01 · TSB-A1629-008 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedure to test the charge line key.
Equipment:electrical 2023-10-04 · DSC-A1233-010 · Service Bulletin/Repair Instructions
dealer service communication pertaining to a failed dcm3 module.
Equipment:electrical:antenna 2023-04-19 · TSB-A1115-004 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedure to relocate the solar panel to allow the sirius antenna to receive reception.
Unknown Or Other 2022-05-27 · TSB-A0949-005 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedure to replace the worm gear for the power sofa.
Power Train 2022-05-27 · TSB-A0948-005 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedure to replace the power sofa cable.
Showing the 6 most recent of 41 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.