2020 Setra S417 Tc problems, complaints & recalls
Safety recalls (3)
Electronic Stability Control (Esc) 2020-07-14 · campaign 20V406000 · 64 vehicles
Defect: Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 Setra S417TC motorcoaches. These vehicles are equipped with a driver-selected Electronic Stability Control (ESC) "OFF" switch for disabling the traction control portion of ESC, allowing it to remain disabled at speeds above 20 km/h. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control."
Risk: If the vehicle is operated above 20 km/h while the Electronic Stability Control system is disabled, there is a greater chance of loss of stability control, increasing the risk of a crash.
Fix: DCNA will notify owners, and dealers will replace the "ESC OFF" switch with a new "TC-Off" button, install an indicator light on the dashboard to indicate when the traction control is deactivated, and perform a software to prevent the ESC system from being disabled, update free of charge. This recall began September 7, 2020. Owners may contact DCNA customer service at 1-800-206-9728. DCNA's number for this recall is 43.54U20107A.
Structure:body:hood:hinge And Attachments 2020-07-03 · campaign 20V394000 · 58 vehicles
Defect: Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 S417 passenger coaches. The engine compartment flap may not have sufficient welding seams on the hinges, allowing the hinge connection to fail and the engine compartment flap to detach from the coach.
Risk: If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.
Fix: DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. The recall began August 28, 2020. Owners may contact DCNA customer service at 1-905-403-7807. DCNA's number for this recall is 75.00U20104A. Recall 21V469 supersedes this recall.
Structure:body:door 2020-04-02 · campaign 20V190000 · 63 vehicles
Defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2017-2020 Setra S417TC coaches. The front entrance door support frame may not be the correct size, and, as a result, the door may open and may detach from the vehicle while the coach is moving.
Risk: A detached door can increase the risk of injury to the coach occupants or the detached door could be a road hazard, increasing the risk of a crash.
Fix: Daimler Coaches will notify owners, and dealers will replace the front entrance door support frame and holders at the base of the support frame, free of charge. The recall is expected to begin May 29, 2020. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coach's number for this recall is 72.00M20089A.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-05-07 · TI No.: 00.00K00039H · Other
this ti is a general ti for the correct procedure in case of an extraordinary occurrence in the field and not directly related to an us vehicle. this is an updated version.
Equipment Adaptive/Mobility 2020-05-29 · 32.30U09032B · Service Bulletin/Repair Instructions
to confirm with a unique state of new jersey requirement for the kneeling function of motor-coaches, setra has revised software.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.