2020 Thor Motor Coach Challenger problems, complaints & recalls
Most-reported problem areas: Power Train (1)
Safety recalls (1)
Equipment:recreational Vehicle/Trailer 2019-06-30 · campaign 19V504000 · 1,554 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Risk: Unexpected movement of the slide-out room can increase the risk of a injury.
Fix: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
What owners report
2020-09-14 · Power Train · 5,645 mi“while traveling on a interstate the vehicle shut completely off. the motor shut off and we lost all power brakes and steering. all power inside and outside shut off so we had no lights on the exterior to see or signal other vehicles. i had to stop the vehicle with the emergency brake.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.