2020 Thor Motor Coach Omni problems, complaints & recalls
Most-reported problem areas: Structure:body (1) · Fuel/Propulsion System (1) · Equipment:recreational Vehicle/Trailer:lpg Systems (1)
Safety recalls (5)
Seats:front Assembly:recliner 2019-11-01 · campaign 19V786000 · 229 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Magnitude and Omni motorhomes. The seat recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Risk: Improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Fix: Ford has notified TMC owners, and Ford dealers will inspect the seat structures and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000178.
Equipment 2019-08-01 · campaign 19V566000 · 181 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Omni and Magnitude motorhomes. The battery tray may be improperly welded to the chassis frame, allowing the battery tray to detach from the chassis.
Risk: If the battery tray detaches from the chassis, the battery may discharge, causing the vehicle to stall and increasing the risk of a crash.
Fix: TMC has notified owners, and dealers will weld on an additional support to the battery tray, free of charge. The recall began August 8, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000171.
Equipment:recreational Vehicle/Trailer 2019-06-30 · campaign 19V504000 · 1,554 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Risk: Unexpected movement of the slide-out room can increase the risk of a injury.
Fix: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Electrical System:wiring 2019-06-05 · campaign 19V417000 · 81 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2019-2020 Magnitude, Omni motorhomes, models BB35 and BH35. Wires located in the electrical junction box may move around and contact an extra screw that was errantly installed.
Risk: Contact with the screw may result in the wiring insulation being damaged, increasing the risk of an electrical short circuit and a fire.
Fix: TMC will notify owners, and dealers will inspect the junction box and remove the extra screw, and repair any damaged wiring, as necessary, free of charge. The recall began July 15, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000169.
Visibility:rearview Mirrors/Devices:interior 2019-03-27 · campaign 19V240000 · 110 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018 Thor Chateau and Four Winds motorhomes and 2019-2020 Magnitude and Omni motorhomes. The backup camera displays may revert back to the factory default settings which may cause the camera image to be reversed.
Risk: If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash.
Fix: TMC will notify owners, and dealers will install a harness to install that will prevent the image from inverting, free of charge. The recall began April 30, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000168.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility 2021-04-21 · RC000222SADealer · Service Bulletin/Repair Instructions
the windshield may not have been properly adhered to the vehicle during vehicle assembly. the windshield may not stay adequately retained in a crash, which may increase the risk of injury to an occupant. this affects the following thor motor coach products: model year 2021/2022 magnitude and omni
Structure 2020-02-06 · TSB 20-02 · Service Bulletin/Repair Instructions
a topcoat sealant was provided by our vendor that did not meet thor motor coach's standard for performance. this was used on 2019 & 2020 magnitude and omni motorhomes. if the primary sealant does not provide sufficient coverage, the cabover window may experience water intrusion. the repair will
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
What owners report
2021-12-15 · Equipment:recreational Vehicle/Trailer:lpg Systems“while on the thor forum i noticed a topic on the omni/magnatude motorhome of a recall on the propane line passing through the left rear leaf spring, mine was not listed in the recall but wanted to check and make sure that my propane hose did not pass through that area, it did not. this rv has used propane up a little faster than our previous motor …”
2021-12-15 · Structure:body“on the thor forum noticed others with an omni/magnatude complaining of the front cap overhead bunk are coming loose from the coach, inspected mine and had the same issue going on, screws pushing out through the molding and my front cap also bounced a lot and rattled and heard loud popping noises coming from it. contacted thor and their response was…”
2019-07-24 · Fuel/Propulsion System · 725 mi“water leaks migrating into chassis electrical system and a mold creating hazard. fuel fill system leaks possibly into coach area with the potential of a fire hazard. fuel fill when stationary. water leak when parked or moving.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.