2020 Toyota Camry Hybrid problems, complaints & recalls
Most-reported problem areas: Air Bags (8) · Seat Belts (1)
🧭 Reliability snapshot
Compared against other Toyota Camry Hybrid model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Air Bags:sensor:occupant Classification 2023-12-20 · campaign 23V865000 · 999,901 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Engine And Engine Cooling 2020-02-06 · campaign 20V064000 · 44,191 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Risk: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Fix: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Service bulletins (147)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2026-09-10 · 26TF01 · Emissions
under certain conditions, debris can accumulate inside the fuel cap causing potential fuel vapor leaks that can cause increased evaporative emissions to exceed the regulated limits. this issue will not trigger the m.i.l. (malfunction indicator lamp)
Engine 2026-08-20 · T-SB-0110-20 Rev2 · Service Bulletin/Repair Instructions
obsolete notice august 20, 2026: this bulletin is now obsolete. please see t-sb-0051-26.
Engine 2026-08-20 · T-SB-0051-26 · Service Bulletin/Repair Instructions
this bulletin includes basic procedures for performing a rescue charge at battery on high voltage (hv) ni-mh and li-ion batteries.
Engine 2026-08-11 · 24TE04 · Warranty Program/Extension
although the flow shut-off valve is covered by toyota’s new vehicle limited warranty for 36 months or 36,000 miles (whichever comes first), we at toyota care about the customers’ ownership experience. toyota is providing coverage for repairs related to flow shut-off valve coolant leak.
Fuel/Propulsion System 2026-08-11 · 26TF01 · Emissions
technical instructions for emission noncompliance recall 26tf01 certain 2018 – 2024 model year camry hv and 2019-2022 avalon hv fuel cap negative pressure valve & fuel filler dust intrusion
Fuel/Propulsion System 2026-08-11 · 26TF01 · Emissions
under certain conditions, debris can accumulate inside the fuel cap causing potential fuel vapor leaks that can cause increased evaporative emissions to exceed the regulated limits. this issue will not trigger the m.i.l. (malfunction indicator lamp)
Showing the 6 most recent of 147 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-08-11 · Air Bags“the contact owns a 2020 toyota camry hybrid. the contact received notification of nhtsa campaign number: 23v865000 (air bags). the contact had been in contact with the dealer for over a year and was informed that the parts needed to complete the recall were not yet available. the contact attempted to call the manufacturer, but messages were never r…”
2025-08-07 · Air Bags“the contact owns a 2020 toyota camry hybrid. the contact received notification of nhtsa campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the con…”
2025-07-25 · Air Bags“the contact owns a 2020 toyota camry hybrid. the contact received notification of nhtsa campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. the dealer was contacted and confirmed that the parts were not yet available. the manufacturer was made aware of the issue. the contact had not experienced a …”
2025-07-23 · Air Bags“the contact owns a 2020 toyota camry hybrid. the contact received notification of nhtsa campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was …”
2025-01-30 · Air Bags“the contact owns a 2020 toyota camry hybrid. the contact received notification of nhtsa campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was …”
2024-11-20 · Air Bags“the contact owns a 2020 toyota camry hybrid. the contact received notification of nhtsa campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact h…”
2024-09-30 · Air Bags“the contact owns a 2020 toyota camry hybrid. the contact received notification of nhtsa campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. the contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had no…”
2024-09-11 · Air Bags“the contact owns a 2020 toyota camry hybrid. the contact received notification of nhtsa campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed …”
2023-03-10 · Seat Belts · 115,000 mi“the contact owns a 2020 toyota camry hybrid. the contact stated that the driver’s side front seat belt failed to latch and lock into the belt buckle. the contact took the vehicle to the dealer who stated that the seat belt buckle assembly needed to be replaced. the vehicle had not been repaired. the passenger’s side seat buckle also started to fail…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.