2020 Volvo S60 problems, complaints & recalls
Most-reported problem areas: Service Brakes (4) · Vehicle Speed Control (2) · Wheels (1)
🧭 Reliability snapshot
Compared against other Volvo S60 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Electrical System:propulsion System:traction Battery 2025-03-24 · campaign 25V179000 · 7,483 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Risk: A short circuit in a high-voltage battery increases the risk of a fire.
Fix: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Air Bags:frontal 2023-11-21 · campaign 23V780000 · 346 vehicles
Defect: Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
Risk: An air bag that does not deploy properly in a crash increases the risk of injury.
Fix: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.
Electrical System:wiring:fuses And Circuit Breakers 2021-06-02 · campaign 21V414000 · 85,550 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Risk: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Fix: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Forward Collision Avoidance: Automatic Emergency Braking 2020-03-12 · campaign 20V144000 · 121,605 vehicles
Defect: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Risk: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Fix: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Service bulletins (226)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Exterior Lighting 2026-07-28 · 37774.1.0 · Service Bulletin/Repair Instructions
this is a tj - text plus 1 pdf attachment - f the headlamp horizontal light aim cannot be adjusted via the set screw, if the horizontal light aim cannot be adjusted because the cogwheel knob is broken, do not replace the entire headlamp. instead, use the spare part kit part number 32476677 to replac
Unknown Or Other 2026-05-23 · 33031.6.0 · Service Bulletin/Repair Instructions
this is a technical journal: text plus 1 .jpg attachment - if remote control key is not detected by the car and shows message in dim "car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
Power Train 2026-05-07 · 36496.10.0 · Service Bulletin/Repair Instructions
this is a technical journal: intermittent knocking noise during acceleration. if the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
Exterior Lighting 2026-05-07 · 34521.11.1 · Service Bulletin/Repair Instructions
this is a technical journal: headlamp condensation inside lens - information/leak test. if the result is not ok (air leak), it is ok to replace the headlamp
Engine 2026-04-23 · 35526.1.8 · Service Bulletin/Repair Instructions
this is a technical journal: text plus 2 pdfs and 1 .png oil consumption test. perform the test. follow service procedure description and service sections updated to clarify that vehicle reports are not required.
Unknown Or Other 2026-04-07 · 37809.1.1 · Service Bulletin/Repair Instructions
this is a tj text only - the purpose of this tj is to be a master reference list to easily identify any components that are on prior approval. this tj will be regularily updated as items are added or removed from prior approval. current items under prior approval are listed in the "service" sec
Showing the 6 most recent of 226 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-19 · Structure:body“i own a 2020 volvo s60 momentum with approximately 58,000 miles. i am reporting a sunroof drainage system failure that caused extensive water intrusion and damage to electrical components. in october 2026, volvo cars of brooklyn inspected my vehicle and confirmed in writing: "drains clogged causing water intrusion." the volvo technician removed t…”
2026-08-22 · Vehicle Speed Control“on two separate occasions in the past two months june 6 and aug. 15, this vehicle experienced a severe unintended engine surge / unintended acceleration event while at a complete stop with my foot firmly on the brake. on both occasions, the engine rpms spiked above 1,000 rpm, forcing the vehicle to pull heavily against the brakes as if trying to ra…”
2026-06-04 · Steering“see attached document for complaint.…”
2025-01-23 · Service Brakes“the car has “detected” a crash many times and automatically stopped even on the highway. it jerks and to slam on the brakes and then keeps going. it’s very dangerous and i have a strong theory it’s the model in general and not an isolated situation with my car. …”
2025-01-02 · Vehicle Speed Control · 16,000 mi · 💥 crash“the contact owns a 2020 volvo s60. the contact stated that while at a stop light, the vehicle erroneously drove forward and crashed into a second vehicle. the contact indicate that during the crash the collision avoidance feature did not activate. no injuries were reported. a police report was taken at the scene and the vehicle was towed away. the …”
2022-06-22 · Suspension“it is unknown what caused this issue but ever since i bought my vehicle on april 5, 2021, i have been experiencing vibration issues when driving between 65-75 mph. i have had my vehicle inspected at multiple volvo service centers across texas and no one can seem to figure out what is causing the vibration issues. my front rotors have been replaced …”
2021-12-16 · Wheels“ongoing problem as mentioned in volvo's technical journal "speed dependent vibrations at highway speeds" ref no: tj 20803.20.0 . at any speed of 75 mph and above the front continuously vibrates. the tires have been replaced two times in less than 2 weeks and road forced balanced by the dealership twice. the vibration does not go away. the dealershi…”
2021-06-22 · Visibility/Wiper“i turned the car on and got an error message that said the turn indicator system failed. after trying to clear the message from the dash using the button on the steering wheel, i discovered that nothing on the steering wheel was working, including the windshield wipers or any buttons on the steering wheel. i called the manufacturer and they told …”
2021-05-13 · Service Brakes · 24,018 mi“2020 volvo s60 t-6 r went in for service at volvo dealer, 5/12/21, mileage 24,018. technician noted rear brakes less than 2mm & rotors grooved, needs to be replaced. i was told this is not under warranty, it's normal wear. this vehicle had service at the same dealer on 12/8/20, mileage 16,952 the service report stated, "brakes in the green 7mm or m…”
2021-02-02 · Service Brakes · 7,500 mi“my 2020 s60 t5 r-design had 3 broken sensors, a safety recall, malfunctioning brakes which caused the car to veer, and most recently a leaking a/c hose. all problems from the factory (out of thin air) within the first 12 months of my lease. after numerous complaints to volvo car usa, i was offered a generic and dismissive answer that volvo 'is not…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.