2020 Western Star 47x problems, complaints & recalls
Safety recalls (1)
Structure:body:hood 2022-08-29 · campaign 22V654000 · 3,498 vehicles
Defect: Daimler Truck North America, LLC (DTNA) is recalling certain 2020-2023 47X and 49X vehicles. The hood bezel covers may detach.
Risk: Detached hood bezel covers may cause a road hazard and increase the risk of a crash.
Fix: Dealers will inspect and install rivets on the hood bezel covers, as necessary, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-951.
Service bulletins (46)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2025-12-11 · FleetCom_Heater Core · Other
fleet communications for heater core plugging
Engine 2025-10-16 · CXA_10_25_Conmet Oil Pan · Other
cx advocate for conmet oil pan insert additional issues
Fuel/Propulsion System 2025-09-02 · MYCOM_09022025-1 · Other
my communications for ufi 0-ring announcement
Steering 2025-03-20 · CXA 3_25_SAS01T to SAS03T · Other
cx advocate for sas01t to sas03t replacement (tsb54-373-ftl, tsb54-097-wst)
Engine 2025-03-20 · CXA 3_25_NOx · Other
cx advocate for nox conversion low faults
Engine 2025-02-20 · CXA 2_25_Turbo Oil Drain · Other
cx advocate for turbo oil drain cracking
Showing the 6 most recent of 46 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.