2020 Wonder W24ftb problems, complaints & recalls
Safety recalls (2)
Electrical System:wiring:interior/Under Dash 2020-06-24 · campaign 20V370000 · 10 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Wonder W24RTB, W24MB, and W24FTB motorhomes built on a Ford transit chassis. The CCP1 electrical connection located on the driver's seat base was not tightened to the correct specification and may short circuit.
Risk: If the CCP1 electrical connection short circuits, there would be an increased risk of a fire.
Fix: Triple E has notified owners, and dealers will tighten the electrical connection to specification, free of charge. This recall began June 26, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9711-1.
Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings 2020-01-31 · campaign 20V054000 · 237 vehicles
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Serenity S24CB, Wonder W24FTB, W24MB and W24RTB, and Unity U24CB, U24FX, U24IB, U24MB, U24RL and U24TB motorhomes. The copper propane tubing or the propane hoses for the LP appliances may be twisted and/or kinked.
Risk: The twist or kink may result in a propane leak, increasing the risk of a fire.
Fix: Triple E has notified owners, and dealers will inspect and correct the copper tubing and rubber hose installation as necessary, free of charge. The recall began February 11, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9599-1.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2021-01-21 · CA#9848 · Service Bulletin/Repair Instructions
on certain 2020 & 2021 wonder models the firefly multiplex panel requires a software update to version 3.1.2. the multiplex panel will try to prime the generator if the furnace is "on" when the battery disconnect is turned "off". sop2839 is included for instruction on how to perform the campaign.
Equipment 2020-06-12 · CA#9703 · Service Bulletin/Repair Instructions
the firefly auto generator start feature periodically turns off shortly after the heating ventilation air conditioner is triggered stalling the generator. a software update to the g12 module to the version 3.10 provided by firefly has to be performed. a usb stick with the software update and a sop
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.