2021 Altec D4000 problems, complaints & recalls
Safety recalls (1)
Equipment:mechanical:boom/Crane/Ladder:hoses/Cables/Rods/Gears/Strut/Cylinder 2021-07-07 · campaign 21V512000 · 43 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2020-2021 D2000, 3000, and 4000 Derrick diggers. A retaining ring in the gearbox assembly was improperly seated during production, allowing the boom to unintentionally rotate freely.
Risk: Unintended boom movement increases the risk of injury.
Fix: Altec will repair the gearbox assembly, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 827.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2023-03-16 · SIL 3041 · Service Bulletin/Repair Instructions
altec has learned that when the coolant-style oil heater on certain ah75b/85b100b aerial devices built from april 2021 to august 2022 is active, the operator has to turn off the engine in order to disengage the power take-off (pto). replacement of a wiring harness in the pedestal is required to reso
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.