2021 Atc Commercial Office problems, complaints & recalls
Safety recalls (2)
Equipment:electrical:accessory Generator 2024-08-26 · campaign 24V638000 · 12 vehicles
Defect: Aluminum Trailer Company (ATC) is recalling certain 2021-2023 Commercial Office trailers equipped with CK7G generators. The fuel line assembly on the generator may be loose or improperly routed, which can result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: ATC will work with the equipment manufacturer, CK Power, to replace and reroute the fuel lines, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact ATC customer service at 1-877-441-2440, ext. 3422.
Equipment:electrical:accessory Generator 2024-08-26 · campaign 24V639000 · 12 vehicles
Defect: Aluminum Trailer Company (ATC) is recalling certain 2021-2023 Commercial Office trailers equipped with CK7G generators. The insulated exhaust port outlet may fail, which can result in damage to other components.
Risk: An exhaust port failure increases the risk of a fire.
Fix: ATC will work with the equipment manufacturer, CK Power, to inspect and replace the exhaust pipe, gaskets and mufflers as necessary, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact ATC customer service at 1-877-441-2440, ext. 3422.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.