AutoDefect IQ

2021 Autocar Xpeditor problems, complaints & recalls

Most-reported problem areas: Service Brakes (1)

1
Complaints
21
Recalls
0
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (21)

Service Brakes, Air:supply:reservoir/Tank 2025-07-03 · campaign 25V449000 · 49 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2015-2022 ACTT (Xspotter) and ACX (Xpeditor) vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Risk: Insufficient air volume can reduce brake function, extending the distance required to stop and increasing the risk of a crash.

Fix: Dealers will inspect and replace or add additional air tanks as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed November 2026. Owners will receive a second notice once remedy parts become available, anticipated September 2026. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's numbers for this recall are ACTT-2503 and ACX-2503.

Parking Brake:indicator Light 2023-10-17 · campaign 23V699000 · 104 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2016-2023 ACX (Xpeditor) and 2021-2023 DC (Legend) vehicles. The park brake warning light may incorrectly illuminate during an air loss event. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Risk: A park brake warning light that illuminates incorrectly increases the risk of a crash.

Fix: Dealers will replace the pressure switch, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's numbers for this recall are ACX-2311 and DC-2306. This recall is an expansion of recall number 23V-400.

Electrical System: Instrument Cluster/Panel 2023-06-02 · campaign 23V400000 · 11,308 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2016-2023 ACX (Xpeditor) and 2020-2023 DC (Legend) vehicles. The park brake warning light may incorrectly illuminate during an air loss event. As such, these trucks fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Risk: A park brake warning light that illuminates incorrectly increases the risk of a crash.

Fix: Dealers will replace the pressure switch, free of charge. Owner notification letters were mailed July 31, 2023. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's numbers for this recall is ACX-2307 and DC-2303.

Latches/Locks/Linkages:doors:latch 2023-05-25 · campaign 23V373000 · 557 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2021-2023 Autocar Xpeditor (ACX) trucks. The right-side stand-up door latch may be assembled incorrectly.

Risk: An incorrectly assembled door latch may allow the door to open unexpectedly during operation, increasing the risk of a crash.

Fix: Dealers will inspect and reassemble the door latch, as necessary, free of charge. Owner notification letters were mailed July 20, 2023. Owners may contact Autocar's customer service at 1-888-218-3611. Autocar's number for this recall is ACX-2306.

Electrical System:wiring:fuses And Circuit Breakers 2023-03-23 · campaign 23V193000 · 55 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2020-2022 ACX (Xpeditor) vehicles. The external fuse box may short circuit due to water intrusion.

Risk: A fuse box that short circuits can cause an unexpected vehicle stall, increasing the risk of a crash.

Fix: Dealers will mount the external fuse box vertically and install a shield, free of charge. Owner notification letters were mailed on May 18, 2023. Owners may contact Autocar's customer service at 1-888-218-3611. Autocar's number for this recall is ACX-2304. This recall is an expansion of previous recall number 22V-437.

Electrical System:instrument Panel:fuel Gauge 2023-01-23 · campaign 23V018000 · 206 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2021-2023 Xpeditor vehicles that run on natural gas. A software error in the instrument cluster may cause an inaccurate fuel gauge reading.

Risk: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

Fix: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed March 22, 2023. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's number for this recall is ACX-2301.

Exterior Lighting 2023-01-23 · campaign 23V019000 · 445 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2020-2023 Xpeditor vehicles. The external sun visor may obstruct the roof mounted clearance lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: An obstructed view of the clearance lights may increase the risk of a crash.

Fix: Dealers will remount roof mounted clearance lights above the sun visor. Owner notification letters were mailed December 20, 2023. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's number for this recall is ACX-2302.

Steering:critical Fasteners 2022-10-21 · campaign 22V797000 · 2,136 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2021-2023 Autocar Xpeditor vehicles. The steering column shaft pinch bolt may be improperly secured.

Risk: An improperly secured steering column shaft pinch bolt can bind, causing a sudden loss of steering and increasing the risk of a crash.

Fix: Dealers will replace the steering column shaft pinch bolt, free of charge. Owner notification letters were mailed on December 19, 2022. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's number for this recall is ACX-2206.

Electrical System:wiring:fuses And Circuit Breakers 2022-06-17 · campaign 22V437000 · 2,143 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2019-2022 Xpeditor (ACX) trucks. The external fuse box may short circuit due to water intrusion.

Risk: A fuse box that short circuits can cause an unexpected vehicle stall, increasing the risk of a crash.

Fix: Dealers will mount the external fuse box vertically and install a shield, free of charge. Owner notification letters are expected to be mailed on August 15, 2022. Owners may contact Autocar's customer service at 1-888-218-3611. Autocar's number for this recall is ACX-2203.

Exterior Lighting:hazard Flashing Warning Lights 2022-04-15 · campaign 22V262000 · 908 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2019-2021 Xpeditor (ACX) vehicles. The hazard lights will not function when the ignition is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Inoperable hazard lights increase the risk of a crash.

Fix: Dealers will repair or replace the wire harness, free of charge. Owner notification letters are expected to be mailed on June 13, 2022. Owners may contact Autocar's customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2202.

Service Brakes, Air:antilock:modulator 2022-04-01 · campaign 22V216000 · 535 vehicles

Defect: Autocar LLC (Autocar) is recalling certain 2021-2022 Xpeditor ACX vehicles. The Anti-Lock Brake System (ABS) modulation valve may be wired incorrectly.

Risk: Incorrect ABS wiring can extend the distance required to stop, increasing the risk of a crash.

Fix: Dealers will repair or replace the ABS wiring harness, free of charge. Owner notification letters are expected to be mailed on May 30, 2022. Owners may contact Autocar's customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2201.

Electrical System: Instrument Cluster/Panel 2021-12-13 · campaign 21V966000 · 251 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2021-2022 Xpeditor vehicles. The GPS module may have been improperly mounted under the dashboard and could come loose or disconnect entirely.

Risk: A loose or disconnected GPS module may interfere with the brake and/or throttle pedals, increasing the risk of a crash.

Fix: Dealers will remount the GPS module, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2109.

Fuel System, Diesel:fuel Injection System:fuel Rail 2021-12-09 · campaign 21V956000 · 1,001 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2019-2022 Xpeditor and 2020-2022 Legend vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

Risk: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Fix: Cummins will replace the fuel tubes, and install vibration isolators, free of charge. Interim owner notification letters explaining the safety risk were mailed January 28, 2022. Owner notification letters were mailed on March 11, 2022. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-976-3486. Autocar's number for this recall is ACX-2108 DC-2105.

Exterior Lighting:hazard Flashing Warning Lights 2021-11-08 · campaign 21V867000 · 947 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2019-2022 Xpeditor vehicles. The hazard lights will not function with the ignition turned off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Disabled hazard lighting can increase the risk of a crash or injury in a hazard situation.

Fix: Dealers will reprogram the hazard lighting software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 07, 2022. Owner notification letters were mailed on March 17, 2022. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2106.

Steering:hydraulic Power Assist:pump 2021-08-31 · campaign 21V677000 · 586 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2021 Xpeditor and 2020-2021 Legend vehicles. A machining defect may cause the power steering pump to fail, resulting in a loss of power steering assist.

Risk: A loss of power steering assist can increase the risk of a crash.

Fix: Autocar will inspect the power steering pump, and replace it if necessary, free of charge. Owner were notified of the defect on October 28, 2021. The remedy is expected to be available March 16, 2022. Owners may contact Autocar's customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2104 DC-2104.

Electrical System: Instrument Cluster/Panel 2021-02-18 · campaign 21V093000 · 1,002 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2019-2021 Xpeditor and 2021-2022 Legend vehicles equipped with a MRS 7" display. The display may restart during operation, resulting in the warning lights not being visible until the restart is completed. The display may restart during operation and the warning icons for the Seat Belt, Low Air, Check Engine, ABS, Park Brake Applied, Turn Signal Indicator, Fuel Level, Electrical Charge, Coolant Temperature and Oil Pressure will not be visible until re

Risk: During a display restart, warning lights such as the seat belt, check engine, fuel level, and other important warnings may not display, increasing the risk of a crash or injury.

Fix: Autocar will notify owners, and dealers will replace the display, free of charge. Interim notices informing owners of the safety risk were mailed April 19, 2021. A second notice will be sent when the remedy becomes available in February 2022. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2102- DC-2101.

Engine 2021-02-18 · campaign 21V095000 · 577 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2018-2021 Xpeditor vehicles. The turbocharger heat shield may fail and detach from the vehicle.

Risk: A detached heat shield can become a road hazard, increasing the risk of a crash or injury.

Fix: Autocar will notify owners, and dealers will replace the turbocharger heat shield, free of charge. Owner notification letters were mailed on June 24, 2021. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2103.

Seat Belts 2021-01-28 · campaign 21V030000 · 3,196 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2018-2021 Xpeditor vehicles. These vehicles may have a seat belt harness routing located too close to the seat mechanism. If the harness chafes and short circuits, the circuit protection fuse will open, and the engine will shut off and not restart.

Risk: The vehicle may stall and not restart, without warning, increasing the risk of a crash, personal injury or property damage.

Fix: Autocar will notify owners, and dealers will route and secure the seatbelt wiring clear of the seat mechanism, free of charge. The recall began on March 25, 2021. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2101.

Engine 2020-11-06 · campaign 20V687000 · 116 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2020-2021 Xpeditor vehicles equipped with X12N engines. The engine ground cable is too short and may fail.

Risk: If the ground cable fails, the engine may stall without the ability to restart, and increase the risk of a crash or injury.

Fix: Autocar will notify owners and dealers will replace the ground cable, free of charge. Autocar issued owners an interim notification on January 4, 2021 informing owners of the safety risk. Owner notification letters were mailed on April 5, 2022. Owners can contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2007.

Suspension 2020-11-06 · campaign 20V689000 · 1,060 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2020-2021 Xpeditor and Legend vehicles. The transverse torque rod mounting bolts may not be properly tightened.

Risk: If the transverse torque rod mounting bolts are not properly tightened, the bolts may fail and become disconnected from the vehicle, increasing the risk of a crash, personal injury or property damage.

Fix: Autocar will notify owners, and dealers will inspect and properly tighten the bolts, free of charge. The recall began January 4, 2021. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-2008.

Parking Brake 2020-07-31 · campaign 20V450000 · 1,086 vehicles

Defect: Autocar, LLC (Autocar) is recalling certain 2018-2021 Xpeditor trucks with a right-hand drive cab configuration equipped with a park brake valve (button) located to the right of the steering wheel. The parking brake synchronization valve plumbing may be improperly assembled, causing the parking brake to apply unexpectedly without warning.

Risk: Unexpected parking brake application can increase the risk of a crash.

Fix: Autocar will notify owners, and dealers will correct the plumbing to allow the system to operate as designed. The recall began September 28, 2020. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3488. Autocar's number for this recall is ACX-2004.

What owners report

2024-02-29 · Service Brakes

“the brake linings are pulling apart from the shoes creating a bad vibration and extremely loud noise, especially in reverse…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Autocar Xpeditor years