2021 Chevrolet 5500xd problems, complaints & recalls
Safety recalls (1)
Equipment 2022-11-23 · campaign 22V874000 · 5,861 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet 4500HD/5500HD/6500HD vehicles. The hex flange lock nuts used in the suspension and steering joints, were improperly heat treated and may break.
Risk: Broken hex flange lock nuts may cause a loss of tension, leading to steering instability, and increasing the risk of a crash.
Fix: Dealers will replace the hex flange lock nuts as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed December 27, 2022. Owner notification letters were mailed February 10, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222391080.
Service bulletins (282)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-08-20 · PIC6551C · Service Bulletin/Repair Instructions
this preliminary information communicates to dealer to perform a mec reset for wireless projection issues
Unknown Or Other 2026-07-21 · PIT5099J · Service Bulletin/Repair Instructions
pi to help diagnose a/c concern
Unknown Or Other 2026-06-23 · PIT5966F · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with an ota pending message still displayed after an ota event and how to reset/clear the message.
Unknown Or Other 2026-05-11 · PIC6423A · Service Bulletin/Repair Instructions
pi created to provide gm dealers with information on gathering information for projection issue
Showing the 6 most recent of 282 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.