2021 Coach House Platinum problems, complaints & recalls
Safety recalls (2)
Equipment:appliance:oven/Stove/Cooktop 2022-05-19 · campaign 22V358000 · 8 vehicles
Defect: Coach House, Inc. (Coach House) is recalling certain 2021-2022 Platinum, Platinum II and Arriva motorhomes, equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will replace the cooktop, free of charge. Owner notification letters were mailed August 5, 2022. Owners may contact Coach House customer service at 1-800-235-0984.
Equipment:appliance:oven/Stove/Cooktop 2021-06-07 · campaign 21V433000 · 9 vehicles
Defect: Coach House, Inc. (Coach House) is recalling certain 2021 Platinum vehicles equipped with Dometic 3-burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Risk: A gas leak can increase the risk of a fire.
Fix: Coach House will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on July 15, 2021. Owners may contact Coach House customer service at 1-800-235-0984.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.