2021 Coachmen Prism problems, complaints & recalls
Safety recalls (4)
Equipment:other:labels 2023-09-29 · campaign 23V659000 · 370 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2021-2024 Coachmen Prism and 2023-2024 Coachmen Concord vehicles. The Federal Placard may indicate incorrect information about the number of seat belts.
Risk: Incorrect label information may result in an overloaded vehicle, increasing the risk of a crash.
Fix: Dealers will provide corrected labels, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact Forest River Customer Service and Coachmen Concord & Prism at 1-574-825-8602. Forest River's number for this recall is 51-1682.
Equipment:appliance:oven/Stove/Cooktop 2020-11-23 · campaign 20V727000 · 4,203 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2019 Coachmen Chaparral and Shasta, 2019-2020 Coachmen Concord and Orion, 2020-2021 Coachmen Cross Trek and Forest River Berkshire, 2019-2021 Coachmen Freelander, Leprechaun and Prism, 2020 Coachmen Mirada, Pursuit and Sportscoach, Dynamax Force, DX3, Dynaquest XL and Isata and Forest River Wildwood and 2008 and 2020 Forest River Salem vehicles equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightene
Risk: A gas leak can increase the risk of a fire.
Fix: Forest River will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 11, 2021. Owners may contact Forest River customer service at 1-574-825-4995, or Dometic customer service at 1-574-293-0681. Forest River's number for this recall is 51-1259.
Seats 2020-08-14 · campaign 20V477000 · 412 vehicles
Defect: Forest River, Inc. (Forest) is recalling certain 2020-2021 Forest River Forester, Sunseeker, Dynamax Isata and Coachmen Galleria and Prism motorhomes built on Sprinter Van chassis equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Fix: Forest River will notify owners, and Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began September 21, 2020. Owners may contact Daimler Vans customer service at 1-877-762-8267. Daimler Vans number for their recall is VS3DREHSIK. Forest's number for this recall is 51-1206.
Equipment:other:owners/Service/Other Manual 2020-06-16 · campaign 20V358000 · 392 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria and PRISM, Forest River Forester, Battisti and Sunseeker and Dynamax Isata recreational vehicles built on Sprinter chassis with automatic transmission. The operator's manual does not correctly specify certain conditions under which the automatic parking function ("Auto-P") operates.
Risk: If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Fix: Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online through Mercedes-Benz, free of charge.
Service bulletins (15)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility 2023-04-10 · 511606 · Service Bulletin/Repair Instructions
as per recall 23v100. mercedes-benz ag (ãâ¢ãâãâmbagãâ¢ãâãâ), the manufacturer of mercedes-benz vehicles, has determined that on certain sprinter (907 platform) vehicles, the fuse layout of the interior blower motor might not meet the requirements for prolonged operation at the highest blow
Service Brakes, Hydraulic 2023-01-04 · 511570 · Service Bulletin/Repair Instructions
according to the interim recall notice received by mercedes-benz concerning 22v796: "mercedes-benz ag has determined that on certain sprinter vehicles, a component of the park lock system might wear extraordinarily due to specific driver parking practices and impair safe parking of the vehicle. if t
Electrical System 2022-10-21 · 511567 · Service Bulletin/Repair Instructions
*notice* this was received by mercedes-benz canada - this was a recall conducted in canada by mercedes-benz. to forest river's knowledge, only vehicles manufactured and shipped into canada are affected. according to mercedes-benz ag group (mbag): mercedes-benz ag group (mbag) has determined th
Electrical System 2022-10-21 · 511568 · Service Bulletin/Repair Instructions
according to mercedes-benz recall 22v360: ã¢ââthe communication module's sim card could become disabled and prevent a connection with a mobile phone network. in this case, the digital owner's manual as well as the automatic ecall function would not be available, which could preclude or delay the a
Electrical System 2022-08-19 · 511520 · Service Bulletin/Repair Instructions
mbag recall 22v360 has determined that on certain mercedes-benz sprinter vehicles, the communication module's sim card might become disabled and prevent a connection with a mobile phone network. in this case, the manual as well as the automatic ecall function would not be available, which could prec
Parking Brake 2022-02-16 · 511465 · Service Bulletin/Repair Instructions
mbag was notified of customer complaints claiming a van had "rolled away" after the driver had selected the park ("p") gear position and p was displayed to the driver in the instrument cluster. mbag confirmed that if the vehicle is not properly secured in accordance with the parking instructions in
Showing the 6 most recent of 15 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.