2021 Cummins Power Generation Generator Set problems, complaints & recalls
Safety recalls (2)
Equipment:electrical:accessory Generator 2022-07-06 · campaign 22V464000 · 128 vehicles
Defect: Cummins, Inc. (Cummins) is recalling certain 2020-2022 Cummins Power Generation C500D6Re trailer-mounted generator sets (gensets). Incorrect logic in the output box door switch may cause the gensets to not shut down as intended when operated in parallel with other gensets.
Risk: The operator may be unaware that the gensets did not shut down, which could result in burns, electrical shock or arc flash, increasing the risk of injury.
Fix: Cummins will repair the electrical circuit, free of charge. Owner notification letters were mailed August 22, 2022. Owners may contact Cummins customer service at 1-800-286-6467.
Electrical System:wiring:fuses And Circuit Breakers 2021-11-16 · campaign 21V888000 · 847 vehicles
Defect: Cummins Inc. (Cummins) is recalling certain 2019-2021 Power Generation C70D2RE and C100D2RE trailer-mounted generator sets. Certain Molded Case Circuit Breakers (MCCBs) may have been manufactured improperly, which can result in inadequate circuit protection.
Risk: Inadequate circuit protection can increase the risk of personal injury or fire.
Fix: Cummins will inspect and replace the circuit breakers, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Cummins customer service at 1-800-286-6467. Cummins number for this recall is C4776.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2023-11-29 · TSB230227 · Service Bulletin/Repair Instructions
this technical service bulletin describes the verification and resolution of issue of fault codes 3567, 13154, 3559, 13161, 13179, 2976, 4585, 5617 that are shown on display.
Equipment:electrical 2023-11-01 · TSB230102 · Service Bulletin/Repair Instructions
this technical service bulletin describes the verification and resolution of issue of some units of schneider electric has notified cummins inc. that a population of powerpact l 250-600a molded case circuit breakers (mccb) may contain a nonconforming component in the mechanism that may result in the
Equipment 2023-11-01 · TSB230069 · Service Bulletin/Repair Instructions
this technical service bulletin describes the verification and resolution of issue of some units that were approved by customer were short shipped with the def level gauge and hour meter.
Power Train 2021-12-07 · FDM-TSIB-035 · Service Bulletin/Repair Instructions
this bulletin informs customers that cummins has released an ecm calibration improvement to pre-2021 x12 engines used in front discharge mixer applications. the improved ecm calibration addresses dpf plugging concerns.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.