2021 Forest River Surveyor problems, complaints & recalls
Most-reported problem areas: Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings (1)
Safety recalls (1)
Trailer Hitches 2020-05-22 · campaign 20V297000 · 88 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2020-2021 Surveyor Travel Trailers, model SVT296QBLE. The safety chains are insufficient for the trailer's Gross Vehicle Weight Rating (GVWR) and may break in the event of the trailer coming unhitched.
Risk: If the vehicle trailer becomes detached from the tow-vehicle, the safety chains may break, leading to complete detachment and potential property damage, personal injury or a crash.
Fix: Forest River will notify owners, and a dealer or service center will replace the safety chains, free of charge. The recall began June 8, 2020. Owners may contact Forest River customer service at 1-574-642-3112. Forest River's number for this recall is 37-1170.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2022-03-09 · 371478 · Service Bulletin/Repair Instructions
the water heaters electric element is wired incorrectly at the control panel switch. if a user attempts to turn the electric element on, the switch will only illuminate.
Electrical System 2021-08-02 · 511377 · Service Bulletin/Repair Instructions
as per lippert components technical service bulletin 11-004-21. the slide room actuator was assembled incorrectly, which may cause the room to become stuck in the out position and prevent from fully retracting.
Wheels 2021-05-19 · 831334 · Service Bulletin/Repair Instructions
it was discovered that the manufacturing plant did not cut a stress relief line in the upper deck driver side and in on certain models, passenger side under the slide room(s). the upper deck in the impression fifth-wheel needs to flex, without the "stress relief cut" the sidewall filon may crack und
What owners report
2022-02-25 · Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings“the propane refrigerator shuts off and does not restart. this occurs everyone one to two hours. my selling dealer and i have received no help in resolving this issue from the refrigerator manufacturer (norcold) or the trailer manufacturer (forest river). we believe it to be a significant safety issue that could cause a fire or explosion in the tr…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.