2021 Freightliner Custom Chass Xb problems, complaints & recalls
Safety recalls (2)
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-07 · campaign 21V326000 · 9,662 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star 4700 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will replace the fuel rail and fuel lines, free of charge. Interim owner notification letters were mailed on June 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-886.
Steering:linkages:tie Rod Assembly 2021-04-12 · campaign 21V256000 · 12,470 vehicles
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
Risk: A fractured bolt may cause a loss of steering, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes, Hydraulic 2017-09-12 · SS1033225 · Service Bulletin/Repair Instructions
service solution ss 1033225 park brake chime chimes with the servic...
Service Brakes, Hydraulic 2017-07-25 · SS1033178 · Service Bulletin/Repair Instructions
service solution ss 1033178 add dust shield to 1945 sq/in side radi...
Unknown Or Other 2017-07-11 · SS1032974 · Service Bulletin/Repair Instructions
ss 1032974 high oil pressure on 2017 dtna vehicles instrument cluster display
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.