2021 Gillig Low Floor 29 Foot problems, complaints & recalls
Safety recalls (2)
Suspension:rear 2023-02-24 · campaign 23V124000 · 435 vehicles
Defect: GILLIG, LLC (GILLIG) is recalling certain 2011-2022 Low Floor 29-foot CNG, diesel hybrid, and electric transit buses. The rear suspension lower control arm may fail.
Risk: Failure of a lower control arm can result in a loss of vehicle control, increasing the risk of a crash.
Fix: Dealers will replace the LCA, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Suspension:rear:axle:non-Powered Axle Assembly 2021-06-28 · campaign 21V487000 · 86 vehicles
Defect: Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor Diesel, CNG, and Battery Electric buses. The rear axle may come out of alignment during operation.
Risk: An improperly aligned rear axle may cause a loss of vehicle control, increasing the risk of a crash.
Fix: Gillig will install a new locknut, free of charge. Owner notification letters were mailed on July 19, 2021. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2022-12-22 · FSC22182897 · Service Bulletin/Repair Instructions
the cng pontoon closeout bracket may experience fatigue failure and should be removed and replaced.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.