2021 Heartland Bighorn Traveler problems, complaints & recalls
Safety recalls (1)
Equipment:recreational Vehicle/Trailer 2020-08-28 · campaign 20V521000 · 1,409 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
Risk: If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
Fix: Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2021-08-31 · 98.01.24 TSB · Service Bulletin/Repair Instructions
on certain 2021 heartland fuel, torque, sundance, pioneer, prowler travel trailers and 2021 heartland cyclone, gravity, fuel, torque, big horn traveler, milestone, elkridge fifth wheels, an assembly error by our external vendor could cause the actuator to not allow the slide room to retract.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.