2021 Heartland Mallard Pathfinder problems, complaints & recalls
Safety recalls (1)
Equipment:other:labels 2021-10-14 · campaign 21V801000 · 332 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021-2022 Mallard Pathfinder trailers. The vehicle certification label does not have the correct Gross Axle Weight Rating (GAWR) listed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Risk: Incorrect GAWR information may cause the vehicle to be overloaded, increasing the risk of a crash.
Fix: Heartland will mail new labels to owners, and dealers will replace them, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.