2021 Jayco Greyhawk Prestige problems, complaints & recalls
Safety recalls (3)
Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, And Fittings 2024-04-02 · campaign 24V245000 · 1,719 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Risk: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Fix: Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
Steering:hydraulic Power Assist:hose, Piping, And Connections 2022-05-03 · campaign 22V290000 · 36 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Greyhawk, Greyhawk Prestige, Redhawk, Entegra Esteem, and Odyssey recreational vehicles. An inadequate connection between the power steering pressure line and the brake Hydroboost unit may result in a sudden loss of power steering fluid.
Risk: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Fix: Dealers will inspect the connection between the power steering lines and the Hydroboost unit, and replace the power steering lines, as necessary, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Jayco customer service at Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 22V-089.
Equipment:mechanical:integrated Jack/Leveler/Stabilizer 2020-12-15 · campaign 20V780000 · 3,356 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
Risk: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Fix: Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2022-02-22 · SRP 22-046 · Service Bulletin/Repair Instructions
instructions for resetting leveling system âzero pointâ
Unknown Or Other 2021-09-10 · 21-015 · Service Bulletin/Repair Instructions
install water heater guard when refrigerator exhaust vent is installed above the water heater.
Structure 2021-08-25 · SRP 21-028 · Service Bulletin/Repair Instructions
standard repair procedure - overhead bunk rail support securement.
Structure 2021-03-01 · CAN 20-041 · Service Bulletin/Repair Instructions
2021 ford e-series chassis - issue with the engine cover that could result in burns to the skin of the driver or front passenger. if the engine cover insulation does not fully extend to the perimeter of the engine cover, heat from the engine compartment can cause elevated temperatures on the passe
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.