2021 Keystone Crossroads Redwood problems, complaints & recalls
Most-reported problem areas: Suspension (1)
Safety recalls (1)
Suspension:rear:springs:leaf Spring Assembly:u-Bolt, Leaf Spring To Axle 2021-01-20 · campaign 21V015000 · 209 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2021 Crossroads Redwood 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, 4001LK, 4150RD recreational trailers, built on D80 Dexter Axles. The U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and the axle to slide.
Risk: If the axle moves, poor vehicle handling may result, increasing the risk of a crash.
Fix: Keystone will notify owners, and dealers will properly tighten the U-bolts, free of charge. The recall began February 8, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-394.
What owners report
2021-11-18 · Suspension“the contact owns a 2021 keystone redwood travel trailer. the contact stated while driving approximately 60-65 mph, the rear end of the travel trailer was bouncing around. the failure caused the travel trailer's floor to bend, the roof and kitchen area located behind the rear axles separated. the travel trailer was taken to the dealer and diagnosed …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.