2021 Lexus Ux problems, complaints & recalls
Most-reported problem areas: Tires:tread/Belt (2) · Wheels (1) · Air Bags (1)
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (38)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-03-10 · L-SB-0021-25 · Service Bulletin/Repair Instructions
obsolete notice february 27, 2026: this bulletin is no longer applicable and is now obsolete.
Engine 2026-02-27 · L-SB-0021-25 · Service Bulletin/Repair Instructions
obsolete notice february 27, 2026: this bulletin is no longer applicable and is now obsolete.
Electrical System 2026-02-02 · L-SB-0057-22 Rev2 · Service Bulletin/Repair Instructions
obsolete notice february 2, 2026: this bulletin is now obsolete. please see l-sb-0004-26.
Electrical System 2026-01-23 · L-SB-0004-26 · Service Bulletin/Repair Instructions
some 2018 – 2025 model year lexus vehicles equipped with the enform™ 2.0 navigation system, require a special service tool (sst) usb flash drive to update the map, points of interest, and system software.
Structure:body 2025-12-15 · L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Electrical System 2025-08-19 · L-TT-0326-23 Rev2 · Service Bulletin/Repair Instructions
some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. these resources, in conjunction with the repair manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with oth
Showing the 6 most recent of 38 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-01-01 · Wheels“i am filing an urgent safety complaint regarding a defective bridgestone tire on my 2021 lexus ux250h, purchased new in 2021. at 32,000 miles, the [front left] tire shows abnormal tread tearing and separation, while the other tires show normal wear. this is not consistent with standard aging and indicates a potential defect and not normal wear. my…”
2025-04-06 · Tires:tread/Belt“225/50/18 tires have less that 2000 miles on them and they are pealing at the treads. literally whole chunks are falling off the tires…looks like someone has been picking and pulling off pieces of my tires.…”
2023-09-15 · Tires:tread/Belt“tires came new with car in 2021. the two front tires are chunking. back tires appear to be fine. car is not out of alignment, has never been in an accident, no off roading or parking on gravel surfaces. took it to a lexus dealer and service rep. says he's never seen a car like this. i contacted bridgestone, they say there are no recalls - cal…”
2023-07-18 · Air Bags · 30,000 mi · 💥 crash“the contact owns a 2021 lexus ux250. the contact stated that while driving at 40 mph, he t-boned another vehicle. the air bags failed to deploy. the air bag malfunction warning light was illuminated. the contact did not sustain any injuries. the vehicle was towed to a tow yard. a police report was filed. the vehicle was not diagnosed or repaired by…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.