2021 Mercedes-Benz S 580 problems, complaints & recalls
Most-reported problem areas: Wheels (6) · Engine And Engine Cooling (4) · Electrical System (4)
Safety recalls (16)
Service Brakes, Hydraulic:foundation Components 2025-02-24 · campaign 25V116000 · 20,339 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 S 500, Maybach S 580 4MATIC, 2021-2023 S 580 4MATIC, 2022 S 680 4MATIC, and 2023 S 580e 4MATIC vehicles. The front brake hoses may rupture and leak brake fluid.
Risk: A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.
Communication: Auto Crash Notification 2024-10-25 · campaign 24V807000 · 21 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.
Risk: A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.
Fix: Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.
Engine And Engine Cooling:engine:engine Control Module (Ecu/Ecm):software 2024-09-20 · campaign 24V704000 · 27,190 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.
Risk: An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.
Fix: Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.
Fuel System, Gasoline:delivery:fuel Pump 2023-06-26 · campaign 23V445000 · 143,551 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Structure:frame And Members 2023-03-24 · campaign 23V200000 · 6 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S580 and S580 vehicles. The bulkhead that separates the engine compartment from the passenger compartment may not have been properly sealed, causing water to drain into the passenger compartment. Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, disabling safety features, including seat belt tightening and seat adjustments (PreSafe system).
Risk: Disabled safety features, including seat belt tightening and seat adjustments, can increase the risk of injury in a crash.
Fix: Dealers will repair the bulkhead front wall sealing, free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023040009.
Visibility:fixed Panaramic Roof/Sky Light Assembly 2023-02-17 · campaign 23V098000 · 1 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling one 2021 S 580 4Matic vehicle. The fixed front glass panel between the windshield and the panoramic sunroof may not be properly secured and may detach.
Risk: A detached glass panel may become a road hazard, increasing the risk of a crash.
Fix: Dealers will replace the front fixed glass panel, free of charge. The owner notification letters were mailed March 17, 2023. The owner may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023020008.
Back Over Prevention:display Function 2022-07-11 · campaign 22V493000 · 8,530 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.
Communication: Auto Crash Notification 2022-05-20 · campaign 22V365000 · 242,722 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Steering:column 2022-04-01 · campaign 22V214000 · 4 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic and S500 4Matic vehicles. The electrical connector to the steering column module may not be secured properly, which can disable gear shifts and/or safety features including the electronic stability program, the driver's air bag, and turn signal indicators.
Risk: Disabled safety features or the inability to shift gears can increase the risk of a crash or injury.
Fix: Dealers will inspect and reinstall the cover for the electrical connector, as necessary, free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040006.
Steering: Steering Wheel/Handle Bar 2022-03-25 · campaign 22V189000 · 8,396 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Risk: Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Fix: Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Exterior Lighting:hazard Flashing Warning Lights 2022-03-18 · campaign 22V167000 · 9,156 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Risk: Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Fix: Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
Air Bags:critical Fasteners 2022-03-04 · campaign 22V124000 · 14 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic vehicles. The air bag control unit may be improperly secured and may result in an unintentional air bag or seat belt deployment, or an improper deployment in the event of a crash.
Risk: Unintentional or improper deployment of air bags and/or seat belts can increase the risk of a crash or injury.
Fix: Dealers will inspect and tighten the air bag control unit fastening nuts, as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-637-6372. MBUSA's number for this recall is 2022030024.
Electrical System:software 2021-11-29 · campaign 21V931000 · 227 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
Risk: Driver distraction can increase the risk of a crash.
Fix: MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Engine And Engine Cooling:engine:engine Control Module (Ecu/Ecm):software 2021-10-29 · campaign 21V843000 · 8,669 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 and Maybach S580 vehicles. An engine control unit software error may cause a sudden engine stall, without the ability to restart the vehicle.
Risk: An engine stall can increase the risk of a crash.
Fix: Dealers will update the engine control unit software, free of charge. Owners notification letters were mailed on January 28, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Air Bags:sensor:occupant Classification:front Passenger 2021-10-11 · campaign 21V789000 · 1,311 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.
Risk: A deactivated passenger air bag increases the risk of injury during a crash.
Fix: Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.
Fuel System, Gasoline:delivery:fuel Pump 2021-09-10 · campaign 21V704000 · 7 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S580 vehicles. The suction jet pump in the fuel tank may have a loose or missing nozzle, which can cause the pump to fail and result in an engine stall.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will inspect and replace as necessary, the fuel tank including the suction jet pump, free of charge. Owner letters were mailed October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Service bulletins (310)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-09-26 · LI46.10-P-080896 · Service Bulletin/Repair Instructions
complaint slight creaking noises when steering. cause noises may come from one or more sleeves of the horn contact plate. remedy remove the horn contact plate and check the sleeves for noise; see attached video. if necessary, apply lubricant to the sleeves.
Power Train 2026-09-26 · LI27.00-P-073124 · Service Bulletin/Repair Instructions
complaint customer complaints relating to automatic transmission 725.0 (nag3 classic /9g‑tronic automatic transmission) and 725.1 (nag3 facelift/9g‑tronic automatic transmission facelift) for faster, more effective and more targeted diagnosis, intelligent predictive repair (ipr) has been developed a
Electrical System 2026-09-25 · OTA-Comm. Mod. SW. Update · Over The Air
a software update will be performed that provides enhancements to the robustness and system stability of the communication module. the update is free of charge and runs in the background, which takes about 8 minutes to install. during this time, the vehicle can be driven without any restrictions, an
Visibility/Wiper 2026-09-25 · LI83.90-P-080935 · Service Bulletin/Repair Instructions
complaint cel illuminates and/or ac does not blow cold. cause potentially relevance to hardware and/or software remedy scenario 1: 1. if the ac does not blow cold air, replace compressor (if compressor's index and part number figure 1 match against table 1). a. if the compressor does not fall within
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Visibility/Wiper 2026-09-18 · PSL-NCU Return Parts 9/18 · Other
dear dealer partners, the part numbers listed in the chart below should no longer be installed and any existing stock must be returned to your facing pdc. the deadline for all dealer returns is thursday, october 8th, 2026. after october 8th, we will no longer accept returns of these parts. these par
Showing the 6 most recent of 310 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-17 · Engine“engine oil pressure control valve (component y130 / diagnostic code p06da) and internal submerged wiring harness failed at 44,022 miles, triggering a check engine light and causing an immediate failure during massachusetts state obd-ii emissions inspections. mercedes-benz quoted over $16,500 to perform an engine-out repair to fix this internal comp…”
2026-08-19 · Suspension“shock air leaking front right side. the car has 31,000 miles and is 5 years old. is this to be expected?…”
2026-05-08 · Engine“the vehicle lost acceleration and the check engine light came on. i took the vehicle to mercedes dealership. they quoted that the camtronic actuator has failed and needs to be replaced. cost $9000. i have now seen online a recall for 2021 mercedes s580's for camtronic actuator failure issue. however- my vin is not included in the recall. …”
2026-02-24 · Exterior Lighting“false warning message for right taillights/brake lights/signal light in rear lamp. …”
2026-01-13 · Wheels“three wheels had rim a total of eight cracks that lead to one tire unable to hold air. loss of air in tire can lead to crash. mercedes service inspected car after first crack was noticed by discount tire when they diagnosed deflation in tire. mercedes service reported that two additional wheel rims were cracked. discount tire subsequently determ…”
2025-12-31 · Unknown Or Other“car was in for recall dec 7,2025 to mercedes benz of rockville centre service 110 graham avenue hempstead ny they are having difficulties with the recall it is now dec 30, 2025 still not repaired they told me it was a parts problem they ordered parts twice now they are saying it might be a software problem they are not sure they do not know when i…”
2025-09-20 · Exterior Lighting“adaptive high beam assist function on vehicle with multibeam led headlights with digital light system fail to detect ambient lighting properly. consequently hi-beam lights operate erratically and unpredictably, switching between high and low beams too frequently. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.…”
2025-06-25 · Wheels“excessive tire failure on "amg" 21 inch wheel and tires. pirelli tires have replaced 4 tires in four months. cracks in side wall bubbling.…”
2025-03-05 · Tires“i purchased this car as a certified pre-owned vehicle from mercedes benz in december 2024 with 14,000 miles on the odometer. this vehicle has factory 21-inch amg rims. since that time, i have had to replace 5 tires on this vehicle, all from mercedes benz dealerships. i purchased an additional $2,000 tire insurance policy from mercedes benz due to t…”
2025-02-20 · Wheels“i purchased this vehicle used at a dealer in virginia. i drove it home to chelsea alabama, outside birmingham. after a couple of days, my front right tire went flat. i took it to the dealer and they said the flat tire was caused by a cracked rim and required both to be replaced. almost $3,000 for tire and rim. i continued to drive the car, maybe 4,…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.