2021 Pl Custom Type Iii problems, complaints & recalls
Safety recalls (2)
Electrical System:wiring 2024-01-09 · campaign 24V008000 · 39 vehicles
Defect: PL Custom Emergency Vehicles (PL Customs) is recalling certain 2020-2024 Ambulance & Rescue Vehicle Type 1 and Type 3 vehicles. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.
Risk: Overloaded electrical circuits can overheat, increasing the risk of fire.
Fix: Dealers will update the firmware, free of charge. Owner notification letters were mailed January 25, 2024. Owners may contact PL Custom customer service at 1-732-223-1411.
Electrical System: Instrument Cluster/Panel 2021-08-23 · campaign 21V654000 · 1 vehicles
Defect: PL Custom Emergency Vehicles (PL Custom) is recalling one 2021 Ford E-450 emergency vehicle equipped with a Weldon V-Mux Vista IV Standard Liquid Crystal Display (LCD) used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD to freeze or become nonfunctional, due to varying electrical installations.
Risk: If the LCD freezes or becomes non-functional, emergency efforts can be delayed, increasing the risk of injury.
Fix: Dealers will replace the IV Standard LCD, free of charge. All vehicles were repaired October 2021. Owners may contact PL Custom's customer service at 1-732-223-1411.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.